What success looks like in this role:

Key Responsibilities:

Support and maintain Dynamics 365 environment.Focus on enhancing CRM solutions to meet organizational needs.Strong understanding of Dynamics 365 capabilities, including out-of-the-box features.Strong knowledge of Dynamics 365 external systems capabilities.Implement and manage workflows, dashboards, and reports within the Dynamics 365 platform.Implement system enhancements and upgrades as needed while ensuring minimal disruption to business operations.Troubleshoot and resolve issues related to Dynamics 365 applications.Manage and troubleshoot integrations between Dynamics 365 and other platforms like Oracle, SharePoint, Twilio, DCP, and ClickDimensions.Monitor integration points to ensure smooth data flow and system coherence.Ensure data integrity and security within the Dynamics 365 environment.

Skills:

Essential:Strong knowledge of Dynamics 365 CRM systems.Experience in configuring and customizing Dynamics 365.Experience in developing and maintaining Dynamics 365 integration with external systems like Oracle, SharePoint, Tiwilio, etc.Desirable:PowerBI integration.Knowledge of ClickDimensions.Experience SharePoint integration.

You will be successful in this role if you have:

• Requires a Bachelor’s degree OR equivalent experience and minimum of 5 years of related experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.