Manila, Philippines, Philippines
41 days ago
Sr Associate, Support Engineer - Corp Data

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

This role covers below responsibilities within Northern Trust :

Provide support to the business and other IT teams to ensure stability of production systems.

Ensure priority incidents are being addressed in a timely manner to avoid major incidents

Resolve incidents/failures and ensure closure within the SLAs. Perform root cause analysis and provide solution/work around for incidents.

Debug issues, incidents and provide solutions for the same through hands on development.

Ensure seamless running of batch process/application through proactive, regular health checks .

Support scheduled weekend activities, participate in disaster recovery events and release testing events.

Coordinate with upstream and downstream application teams proactively for any risks or potential issues.

Proactively identify & implement opportunities to increase efficiency through automation & process efficiencies.

Take ownership and drive learning initiatives, build knowledge base within team and manage work independently

Participate in engineering efforts i.e. system design , build, deployment and testing.

Develop and maintain excellent relationships and communication with global stakeholders, other IT teams, and business areas.

Should be flexible to work in early APAC and EMEA time zones

Handle change request process & approvals.

Provide support for audit and compliance related activities .

Ability to work with vendors and support staff on support tickets and follow up regularly till resolution is found

Minimum qualification:

Bachelor’s Degree in computer science or engineering

5-7 years of extensive work experience in Unix, SQL, Oracle, DB2, Date Warehouse, Java, J2EE, Spring boot, Messaging, Websphere, ETL Data Stage, PL/SQL

Required Skills

Must have work experience with Master Data Management, Data Quality, Regulatory reporting, Reference data

Must have good work experience developing applications in Java, J2EE, ETL Data Stage, PL/SQL, Data Warehouse, Spring boot

Strong database knowledge in Oracle and DB2 and should have excellent querying skills

Experience with distributed design, maintenance and troubleshooting

Hands-on-experience with debugging and optimizing code, as well as with automation

Experience working with industry standards, regulations, guidelines and familiarity with trends in data management industry.

Ability to resolve issues/troubleshoot application in a high-pressure & time critical environment.

Firm understanding of ITIL Process guidelines, with specific focus on Service Operations and Incident Management

Exposure to Agile practices ( Scrum /Kanban)

Experience with ITSM Service now tool, and Dynatrace will be an added advantage

Self-motivated to initiate actions and be responsible for consequent decisions.

Strong analytical skills, with an ability to quickly identify scope and impact of issues during high-pressure situations

Solid communication and interpersonal skills

Strong interpersonal skills, drive, and ownership

Knowledge of financial markets

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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