Cork, Cork, Ireland
80 days ago
Sr Associate/Manager - Content Creation, Clinical Trial Patient Engagement

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Eli Lilly Cork, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 45,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for patients around the world. 

Eli Lilly Cork is made up of a talented diverse team of over 2,000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more.

Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking.  Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!

Purpose:  

The Patient Engagement, Enrollment & Retention (PEER) group is tasked with the strategy and execution behind Lilly clinical trial participant enrollment and retention. This group consists of 3 capabilities, namely: Design, Delivery and Health Literacy Content.

This Health Literacy Content team is tasked with creating dynamic, patient-facing clinical trial communications in the realms of patient recruitment and retention, and proactively executing fully coordinated health literacy optimized content strategies.

The purpose of the Content Creation Associate role is to work with cross-functional, multidisciplinary, therapeutic area molecule teams to prepare health literacy optimized clinical trial patient-facing communications.

Primary Responsibilities:

This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

1. Document Preparation, Development and Finalization/Document Management

The Content Creation Associate will:

Effectively collect and evaluate data, information, and input from multiple sources, functions, and regions to effectively create and deliver impactful and streamlined health literacy optimized patient-facing clinical trial communications.Plan (including organizing/preparing outlines), write (including first-draft authoring), edit, review and coordinate the publication and distribution of patient-facing clinical trial health literate communications.Conduct effective document initiation to ensure authoring team alignment, optimal audience engagement, base message and understanding. Ensure data are presented in a clear, complete, accurate, and concise manner.Ensure that key data, strategically aligned scientific narrative, elements from internal guidance and resource documents are included appropriately in all documents, and that data and content created is integrated, accurate, balanced and supported by appropriate data.Ensure and coordinate quality checks for accuracy, collate reviewer’s comments, adjust content of document as required based on internal/external input, and prepare final version.Exhibit flexibility in moving across development and preparation of multiple document types.Work with Health Literacy team and extended teams to ensure smooth and timely development of documents and escalate issues, as appropriate, to ensure document completion.Leverage health literacy best practices to ensure all content is optimized for intended audiences.Influence or negotiate change of timelines and content with other team members.Adhere to compliance standards leveraging the Lilly Brand book and Lilly Global Health Literacy ToolkitAdvocate internally and externally for appropriate audience engagement and best health literacy practices on all applicable work products.

2. Project and Stakeholder Management

The Content Creation Associate will:

Lead the writing process and apply effective project management skills to ensure timely completion of documentsServe as the BU health literacy content creation point of contact for molecule teams to offer best practices and creative strategies to create dynamic content experiences

4. Knowledge and Skills Development

The Content Creation Associate will:

Maintain and enhance therapeutic area knowledge including disease state and compound(s) for assigned project(s).Maintain and enhance content creation skills to align with audience needs and technology/digital evolution Exhibit flexibility in moving across document types, therapeutic areas, and compounds, depending on project assignment.

4. Knowledge Sharing

Provide peer coaching to others by sharing technical information, giving guidance, answering questions.Recognized for technical expertise in development of health literate documents.Network with others (including other functions and regions) to identify and share best practices.Contribute to process improvements, suggesting opportunities where appropriate.

Minimum Qualification Requirements:   

Bachelor’s degree in scientific, health, communications, or technology related fieldOr, Bachelor’s degree in any field with at least two years of clinical development experienceStrong communication and interpersonal skillsA writing exercise is required as part of the candidate evaluation process

Other Information/Additional Preferences:   

Advanced degree (PhD, MD, PharmD, MA, MBBS) in sciences or health related field.Demonstrated mastery of verbal and written English skills in the medical, scientific or health outcomes or technical writing fieldsPrevious training and experience in disseminating results in clinical, health economics, health outcomes, health literacy, disease management, and/or population health.Experience in medical writingRelevant experience in clinical development, clinical trial process, health-outcomes research or regulatory activitiesClinical pharmacology, therapeutic area, or other medical and scientific specific knowledge and experience specific to hiring area (e.g., neuroscience, oncology, cardiovascular, immunology or endocrine expertise).Demonstrated project management and time management skills.Demonstrated high-level end-user computer skills (e.g., word processing, tables and graphics, spreadsheets, presentation and templates).Extensive experience in writing, reviewing, and publishing scientific materials and the ability to appraise scientific literature and raw data critically.Ability to communicate clearly and succinctly with all audiences and forums through exemplary oral and written communication skills.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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