**Job Description:** Overall Purpose: This career step requires entry level experience. Responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. May also be responsible for software installations and 24/7 production support. Key Roles and Responsibilities: Performs one or more of the following functions: Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum performance levels. Installs and monitors security auditing software and remediates defects based on ATT security policies. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Develops and promotes standard operating procedures. Provides technical oversight during installations and recovery projects. Conducts routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation. Configures and extends vendor software to deliver solutions for internal customers to meet departmental or enterprise business needs in addition to providing extended support as needed. Collaborates with vendors on product capabilities and improvements needed to meet ATT requirements. Job Contribution: Technical support role. Basic technical knowledge. Learning ATT technologies. Education: Bachelors of Science in Information Systems Technology, Computer Science or Engineering preferred. Experience: Typically requires no experience. Technical Career Pathway (TCP) role. Supervisory: No. **Weekly Hours:** 40 **Time Type:** Regular **Location:** Hyderabad, Andhra Pradesh, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status