The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.

Within GREF, the newly formed Global Transformation & Insights (GTI) team is responsible for Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity.

This role is focused on owning data driven insights and converting this data into action-oriented recommendations to inform and support GREF strategic priorities. To scale efforts and drive impact, this role requires technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The Senior Business Analyst will be a GREF-org wide SME on data analytics, partnering across Org leaders to identify key KPI’s and leading the design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will have high visibility and impact, consistently presenting findings and recommendations to GREF and Amazon leaders.

The successful candidate will be a self-starter who is comfortable with ambiguity and large datasets. They will have strong attention to detail, SQL skills, experience with statistical analysis tools, and the ability to clearly communicate and present data insights.


Key job responsibilities
• Work backwards from customer questions to identify relevant operational, financial, and customer metrics and leverage advanced analytics to draw insights and recommendations to drive the workplace experience forward
• Support overall GREF rhythm of the business by designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
• Navigate evolving initiatives in a fast-paced environment, bringing structure and insight to prioritization.
• Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.
• Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.
• Promote a sense of transparency, visibility, and community among our teams.