The Business Associate is a senior-level position responsible for the overall administrative activities of a business. These tasks may include managing communications and engagement activities, external audits, business continuity or addressing regulatory issues. The Business Associate may coordinate and drive the tracking of business financials, employee headcount, and other administrative needs as necessary. May manage ad hoc projects as requested. **Responsibilities:** + Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives + Assist leadership/Chief of Staff in promoting and executing communications & engagement program + Lead People Engagement Working Group and promote Voice of the Employee (VOE) communications + Participate in leadership meetings to assess scope of communications & engagement team needs, educate leadership on strategy, and make recommendations for achieving desired impact + Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients + Leverage technology and tools to enable activities and generate excitement and interest in communications & engagement + Develop monthly communications & engagement metrics to monitor and measure impact of the communication plan + Provide support (advise, write and edit) for company-wide communications + Drive administrative, operational, reporting and quality improvements through partnership with internal teams + Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed + Drive productivity/ cost savings initiatives in partnership with the senior management team + Provide oversight of the Business-Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy + Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests + Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 10+ years of experience in a financial services role + Communications & business engagement experience preferred + Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts + Consistently demonstrates clear and concise written and verbal communication skills + Experience working in global and complex settings with multiple stakeholders + Proven ability to work in a team of diverse skill sets and cultures + Proven ability to work in high-pressure, time-sensitive environments + Experience working in global and complex settings with multiple stakeholders **Education:** + Bachelor’s Degree/University degree or equivalent experience + Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required ------------------------------------------------------ **Job Family Group:** Business Strategy, Management & Administration ------------------------------------------------------ **Job Family:** Business Execution & Administration ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Irving Texas United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $125,760.00 - $188,640.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Mar 12, 2025 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.