Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our diverse and dedicated workforce and start the journey of professional growth.

Location/Division Specific Information

This position is located in Foster City, CA.

Monday - Friday 8am - 5pm

How do we make an impact?

Unity Lab Services provides a single source for coordinated lab service, support, and supply management. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

What will you do?

Perform laboratory services that can include chemical inventory scanning, chemical inventory reconciliation, stockroom management, receipt and registration of chemicals, chemical waste pickup, radioactive management tasks, controlled substance management, and area audits using client system.

Adhere to SOPs and work instructions for receiving chemicals, conducting audits, transferring chemicals on-site, and identifying storage conditions.

Potential to chair committees and host meetings that pertain to customer success.

Successfully address customer concerns within established resolution timeframes.

Engage in process improvement activities and assist with resolutions to enhance process utilizations.

Cross-collaborate within ThermoFisher team and engage with high-profile client.

May perform other responsibilities as assigned by management.

How will you get here?

Education

High School Diploma or equivalent is required.

Associate degree or equivalent experience in a related field preferred, or a combination of education and experience that demonstrates the required skills.

Experience

2 years of related experience within a laboratory setting is helpful.

GMP experience is a plus.

Experience working in customer service is also a plus.

Knowledge, Skills, Abilities

Able to read, write, and speak English fluently.

Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.

Possesses a strong desire to serve the customer, and the communication skills to collaborate with various levels of personnel at the customer site.

Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.

Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses interpersonal skills to multi-task and meet due dates as needed.

Physical Requirements / Work Environment

Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc).

Depending on the area of the campus, personal protective equipment may be worn, including lab coats, safety gloves, safety shoes, and/or safety glasses.

Ability to lift, push, and pull 30-40 pounds regularly; may occasionally lift 50 pounds, using equipment like pushcarts and pallet jacks.

Regularly required to stand or walk for prolonged periods.

Ability to work overtime, as needed.

Benefits

We offer remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Compensation and Benefits

The hourly pay range estimated for this position based in California is $25.11–$33.48.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards