Duties & Responsibilities:
Lead and deliver projects related to the development and configuration of new business, member benefits and products, claims editing, reference data and their enhancements including claims configuration improvements, compliance and systems enhancements.Follow the annual product development processes to manage major claims configuration projects, including claims business rule set up outlier management.Interpret specific state and/or federal benefits, contracts as well as additional business requirements and converting these terms to claims configuration set up parameters.Translate complex high-level business requirements into functional requirements, specified to an appropriate level of detail.Provide expert support to the claims configuration process in addition to providing multifaceted triage and configuration troubleshooting assistance to other Healthfirst business areas.Identify and lead the configuration of medical cost savings and automation opportunities through strong analytical skills, process improvement and innovative claims configurations.Identify and analyze trends as a result of researching and responding to claims configuration requests, problem reports, and inquiries.Identify areas of improvement in existing work processes, and provide guidance.Establish claims configuration management policies, procedures and tools. Assist with development of claims configuration standards and best practices.Assess overall claims configuration change in scope and undertake work planning for new projects.Develop clear, concise documentation that describe claims configuration defect trends so that this information can be used to develop workflow requirements.Ensure that business requirements for claims configuration change requests are clearly understood, documented, communicated, tested, and delivered. Maintain claims configuration change documentation to assist other HF operational areas in administering products and benefits.Responsible for the quality and integrity of claims configuration change requests through the use of production validation and audit strategies.Responsible for organizing release of claims configuration changes to production to reduce the potential for migration conflict.Ensure claims configuration test scripts and audit tools, including regression testing cases, are appropriate to validate system configuration changes completed. Serve as claims configuration expert in reviewing end-to-end testing results.Lead, plan, direct and coordinate activities of others (non-direct reports) to meet claims configuration deadlines.Develop and maintain project timelines, meeting notes, issues resolution documentation, and develop vehicles of communication of this information throughout HF, and externally when appropriate.Develop and deliver claims configuration progress reports, proposals, requirements documentation and presentations to Senior Management as needed.Additional duties as assigned.
Minimum Qualifications:
Preferred Qualifications:
Compliance & Regulatory Responsibilities: N/A
License/Certification: NA
Hiring Range*:
Greater New York City Area (NY, NJ, CT residents): $81,100 - $117,470
All Other Locations (within approved locations): $71,600 - $106,505
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.