Summary:
Provides crisis services and intervention to client�s potential crisis through telephone and face to face evaluation.

Responsibilities:
MAIN DUTIES AND RESPONSIBILITIES:

Worker is directly accessed via an answering service and is to respond by phone within 15 minutes during the entirety of shift.



Provides face-to-face mental health evaluations in hospital emergency rooms police stations and at people�s home as needed.



Provides consultation with other service providers regarding referrals and other resources.



Provides consultation with other clinical staff relevant to clinical issues with clients.



Consults with the administrator-on-call and psychiatrist-on-call to discuss concerns/difficult clinical situations issues with system/providers incident report level issues state contract bed and children�s admissions and exploration of options/alternatives and also for support.



Has knowledge base and can access all resources for hospitalization and crisis stabilization/hospital diversion.



Will complete documentation including incident reports of every contact that occurs as well as results from consult with the administrator or psychiatrist on-call.



Will be responsible for obtaining shifts or information about client�s in crisis � hour prior to the beginning of their shift.



Will provide report after every shift by 8 a.m. on Monday through Friday and by 8 a.m. on Monday from every weekend shift.



Will complete all documentation and forward to a regional mental health center 24 hours after the completion of their shift.



Refer clients to other community resources as needed.



Attend all necessary meetings as assigned.



Will provide supervision and consultation to assigned on-call clinicians who require training in emergency services protocol.



Other duties and responsibilities as assigned or needed.

Other information:
QUALIFICATION REQUIREMENTS:

All workers must have an R.N./and/or Master�s Degree for above in a related mental health program to be eligible for on-call.



NECESSARY SPECIAL REQUIREMENTS:

All R.N�s are required to have a nursing license.



Any other licenses will be forwarded to personnel and also the business office for billing purposes.



Must be certified or certifiable by Department of MHRH as an Emergency Services clinician.



Ability to work independently as well as part of a multi-disciplinary team self-motivated.



JOB KNOWLEDGE SKILL AND ABILITY:

Ability to effectively present information and respond to questions from professionals managers clients family and the general public.



Ability to reach analyze and interpret professional journals policy procedures and governmental regulations.



Ability to clearly and cogently document clinical and other information in accordance with Policies and Procedures.



Ability to write reports and general correspondence.



Possess an empathetic attitude toward clients and family members balanced by an ability to maintain professional objectively and commitment to professional values such as self-determination confidentiality and self-awareness.



Ability to successfully complete all required training and certifications



Oral and written communication skills including speech grammar spelling and legibility are at sufficient level to ensure effective and appropriate communication.



Ability to add subtract multiply and divide in all unites of measure using whole numbers common fractions and decimals either manually or by use of a calculator.



ETHICS:

Uses and accesses information in client�s health information record or about a client only as necessary to actual duties and then only in accordance with access levels assigned to this position by Gateway Healthcare Inc. from time-to-time and in accordance with Gateway Healthcare Inc. policies rules and procedures as adopted by Gateway Healthcare Inc. from time-to-time.



Comply with agency ethics and codes of conduct in all contacts with clients co-workers and the community



Observe all agency policies and procedures.



INTERPERSONAL FACTORS:

Must be able to appreciate the sensitive/private nature and legal status of information about individual clients obtained maintained or used by Gateway Healthcare Inc. and to not access use disclose or request such information about a client unless necessary to the performance of his/her job.



PHYSICAL/ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the main duties and responsibilities of this job. Other duties with different demands may also be assigned by the employee's supervisor. Gateway complies with the Americans with Disabilities Act and analogous state statutes. Therefore to the extent required by law Gateway will make reasonable accommodations to allow qualified individuals with disabilities to perform the essential functions duties and responsibilities of their positions. Employees and applicants should discuss requests for reasonable accommodations with Human Resources at any time.





While performing the duties of this job the employee is regularly required to use hands to finger handle or feel objects office equipment or controls and talk or hear. The employee frequently is required to walk sit reach with hands and arms and climb. The employee is occasionally required to stand; stoop kneel crouch or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the abilities to adjust focus. The employee occasionally works in outside weather conditions.



The noise level in the work environment is usually moderate.

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.

Location: Gateway Healthcare Inc. USA:RI:Pawtucket

Work Type: Per Diem

Shift: Shift 2

Union: Non-Union