Sr Deskside Support Technician
Wood
Remarkable people, trusted by clients to design and advance the world
Wood is recruiting for a Sr Deskside Support Technician to join its Projects team focusing on delivering across FEED and Detail design scopes of work. In this role, you will be responsible for for delivering day-to-day IT support for simple IT issues through our IT user support tool (ServiceNow). Support will be provided by telephone, email, and chat applications to provide a quick resolution of simple IT issues.
Onsite support will also be provided to assist with technical solutions and offer guidance and support face to-face with the aim of successful resolution and high levels of client satisfaction
Position is based in Oman for a long-term assignment.
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