The Operations and Growth, Director (OGD) is a senior-level business partner who works closely with the President and plays a pivotal role in connecting relationships with results. This role is crucial in aligning business strategies with operational execution, fostering impactful partnerships, and driving business development. The OGD will have a deep understanding of all business aspects and will collaborate with leadership to achieve organizational goals, overcome challenges, and develop strategies for operations and business development.

 

Collaborate with leadership on goals, challenges, and strategies for operations and business development. Identify areas of opportunity, improvement, and deficiencies; work with operational staff to plan and implement solutions. Identifies needs and shapes solutions that will increase demand for our services to increase our value and reputation in the industry with customers and teaming partners. Improve performance metrics and identify growth opportunities within existing programs/customer bases. Integrate the business with customers, stakeholders, and functional partners to develop long-term, mutually beneficial relationships. Engage with subsidiary employees and customers to ensure expectations are met and identify areas for growth and increased customer and employee satisfaction. Nurture and build relationships across internal departments, contract employees, and teaming partners to strengthen the overall vitality and performance of the business. Ensures the relationships are aligned to tangible results, driving the subsidiary forward to achieve excellence and impact. Mentor operations and program staff to align with organizational and contractual objectives. Identifies recommendations to optimize existing talents, strengths, and resources to drive strategic results. Drive innovation, creativity, value, and collaboration reflecting business strategies and plans to offer a competitive advantage. Work with Business Strategy Managers, Bid and Proposal, and Pricing Teams to prepare and submit winning proposals for new subsidiary business and re-competes. Stay informed about emerging technologies and industry trends to identify opportunities for innovation and improvement. Collaborate with IT teams to ensure the successful delivery of technology solutions that meet business requirements. Facilitate clear communication between stakeholders, ensuring solutions are understood and acceptable to internal company stakeholders and external customers and partners. Translate business language into customer/employee friendly dialogues to ensure clarity, buy-in and enthusiasm. Engage with customers, employees, and partners to understand their perspectives and proactively address concerns. Shape opportunities to position the subsidiary for competitive solicitations and align resources to strategic goals. Identify and mitigate potential risks associated with new initiatives or partnerships. Travel to CONUS customer and field employee sites at least quarterly and OCONUS sites annually or as required.