GCG is currently seeking a Senior Director of Organizational Development to lead and evolve our enterprise-wide talent development and performance management efforts! In this high-impact role, you’ll be at the forefront of shaping how we grow, engage, and develop talent across the company. You’ll set and execute the strategy for leadership development, performance management, and succession planning—working closely with senior leaders and HR partners to align talent initiatives with GCG’s broader business goals.
You’ll lead the Learning & Development team and guide the evolution of our new Talent Management System (Cornerstone), owning everything from strategic vision to implementation. You’ll also oversee the enterprise Talent Review process—advancing leadership pipeline health, succession planning, and risk mitigation through robust development planning.
This is an ideal opportunity for a systems thinker with a passion for people, eager to architect talent solutions that scale and drive measurable results.
This role offers a hybrid work arrangement from our headquarters office in Rosemont, IL.
What You'll Do
Talent Strategy & Planning
Develop and execute a comprehensive talent management strategy aligned with business objectivesCreate a framework, tools and process for building organizational strength around a talent management methodology
Talent Review and Succession Planning
Partner with HR Business Partners to establish workforce planning, succession planning, and talent pipeline developmentLead the annual enterprise-wide Talent Review process, including calibration sessions with senior leadersDevelop and maintain succession plans for critical roles, identifying high-potential talent and readiness levelsConduct talent risk assessments to identify gaps and vulnerabilities in leadership pipelines
Talent Management System Implementation
Lead the implementation and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career developmentCollaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoptionDrive change management and user training to ensure effective system utilization across the organizationMonitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs
Learning and Development
Design and implement leadership development programs for all levels of the organizationPartner and guide executives to identify and develop high-potential talentPartner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needsLead the design and delivery of learning programs that enhance employee skills and capabilitiesFoster a culture of continuous learning and professional growthEstablish and manage development planning schedules to ensure targeted growth for successors and high-potential employees
Performance Management
Oversee the performance management process, ensuring it drives accountability and continuous improvementImplement tools and frameworks to support goal setting, feedback, and performance reviewsSupport the ELT in driving a culture of high performance and values driven behaviorDevelop organizational skills around performance management fundamentals Diversity, Equity & Inclusion (DEI)Integrate DEI principles into all talent management practicesPartner with internal stakeholders to promote inclusive leadership and equitable talent practices
Employee Engagement & Retention
Develop strategies to enhance employee engagement and retentionAnalyze engagement data and recommend actionable improvements Data & AnalyticsUse talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiativesProvide regular reporting to senior leadership on key talent metrics
What you'll bring
Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field (Master’s preferred)10+ years of progressive HR experience, with at least 5 years in a senior talent management or leadership development roleProven experience implementing and managing Talent Management Systems (e.g., Cornerstone preferred)Demonstrated success leading enterprise-wide talent reviews and succession planning processesStrong business acumen and ability to influence at all levels of the organizationExcellent communication, facilitation, and stakeholder management skillsExperience with HRIS and data-driven talent strategies Experience with interactive vILT training platforms (Microsoft Teams preferred)Experience with performance & learning management systemsExcellent working knowledge in Office 365Experience in course authoring tools a plus (Storyline, Rise 360, Adobe Captivate, etc)Experience in Sales Capabilities is a strong plus
What we offer
Competitive annual salary ranging from $160,000 to $185,000 per year as well as eligibility for an annual bonus programRobust and affordable benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance, and more401(K) with employer contributionAn employee-centric company that values and truly appreciates our most important asset: You!
About GCG
At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve.
This job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
GCG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or
expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#LI-hybrid
#LI-AW1
Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS
www.icims.com