Find more than your next job. Find your community. + We’re northern Michigan’s largest healthcare system and we are deeply rooted in the communities we serve. That means that our patients are often our family, friends and neighbors – and it’s special to be able to care for them. And as one of the top healthcare systems to work for in Michigan by Forbes (American’s Best Employers by State 2022), we’re committed to your ongoing growth and development. + After work, you’ll find things to do in every season – beaches, outdoor recreation, unique restaurants, world-class wineries, arts and entertainment. Summary: The Sr. Educator/Coordinator of Central Billing Office (SEC-CBO) plays a crucial role supporting the daily operational needs of the Revenue Cycle. The (SEC-CBO) provides expertise to staff across the entire Munson Healthcare system to assist with accurate billing, posting, and/or account resolution services. Serves as a resource for both clinical and financial management staff to obtain information or clarification on accurate and ethical billing requirements. Responsible for daily monitoring of work queues. Coordinates work assignments and manages schedules for CBO team. Identifies workflow issues and troubleshoots to meet CBO Departmental KPI goals. Acts as the departmental liaison to the activities in the billing and reimbursement process. The SEC-CBO works closely with various clinical, financial, and revenue cycle department managers. There is direct contact with other hospitals/facilities to assist with billing, posting, and account resolution concerns. Works closely with the Charge Master team to develop new charges for new technology/procedures. Why work as a Sr Educator / Coordinator at Munson Healthcare? + Flexible remote work schedule + Our dynamic work environment includes many opportunities for growth and development + Be a part of a team that nurtures a culture of caring every day + Our employees work in positive, supportive, and compassionate environments built on our organizational values. What’s Required: + Bachelor Degree in Health Services Administration or Business related field. In lieu of a degree, consideration will be given to a candidate with 5 years’ revenue cycle experience. + Five years of management or other leadership experience preferred. + Exemplary customer relation skills and proven ability to communicate effectively and accurately, verbally and in writing with all levels. + Demonstrated ability in working and problem solving with hospital medical staff, clinical and financial department staff is required. + Advanced systems aptitude, including proficiency in MS Office. Proficiency in MHC’s automated information systems (STAR, eCW, Cerner, ABO, Misys, nThrive, Waystar, Flywire, etc.) preferred. The Benefits of Working at Munson: + Competitive salaries + Full benefits, paid holidays, and paid time off (up to 19 days your first year) + Tuition reimbursement and ongoing educational opportunities + Retirement savings plan with employer match and personal consulting + Wellness plans, an employee assistance program and employee discounts *Terms and conditions apply