**Country:** Hong Kong **Location:** Unit 901, 9/F, 8 Lam Chak Street, Kowloon Bay, Kowloon, Hong Kong **Role Responsibilities:** + Performs on-site services for new and existing clients, which may include equipment servicing and equipment upgrades. + Conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications + Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction. + Keeps customer informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs. **Role Purpose:** + Good promotion opportunities + Work in Hong Kong **Minimum Requirements:** + An advanced degree in a related field and a minimum of 3 years experience + University Degree or equivalent **Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice:** Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice