Innovate to solve the world's most important challenges

The future is what you make it. 

When you join Honeywell, you become a member of\nour global team of thinkers, innovators, dreamers and doers who make the things\nthat make the future. 

That means changing the way we fly, fueling jets\nin an eco-friendly way, keeping buildings smart and safe and even making it\npossible to breathe on Mars. 

Working at Honeywell isn’t just about developing\ncool things. That’s why all of our employees enjoy access to dynamic career\nopportunities across different fields and industries. 

Are you ready to help us make the future?

The Honeywell Building Solutions East region\nservice organization seeks a Field Service Supervisor to oversee the team\nsupporting a key customer, the Office of General Services, New York State, based\nin Albany NY. This is a hands-on role pivotal in the successful delivery of\nservices to OGS and other State agencies in and around the capital district and\nNew York state.

You will apply your leadership skills to drive\nteam performance and customer service delivery levels. You will ensure\nengagement in new opportunities for market penetration, team deployment and\nsales growth through close collaboration with the dedicated account manager.\nYou will liaise with multiple factions to help prevent and resolve customer\nproblems and explore additional revenue-generating opportunities. You will\ndrive and improve reporting procedures and collaborate with the district Senior\nFSS on financial results, targets and budgets and administer the New York State\npurchasing contract. You will lead quick and effective closure of any\nimprovement opportunities. You will define team expectations and communicate\nthose to stakeholders. You will act as mentor to train and develop future leaders.

Key Responsibilities:

Supervise team activities and performance while maintaining hands on delivery activitiesDevelop team and team membersIdentify opportunities for operational improvement through performance and business growthAssign and supervise service, spot and project workCollect, reconcile and report operational metrics to the SFSS and the customer liaison

YOU MUST HAVE:

Technical certificate in the electrical, controls or IT related field or 5 years of experience working in HVAC, fire alarm and/or security systems domain.2 years of contract or project\n experience including financial oversight.Excellent communication skills with customers, leadership and peers.

WE VALUE:

Bachelors or Advanced degree.Previous sales or customer success experience.Demonstrated ability to influence at varying levels across the organization.Demonstrated ability to operate independently and collaborate with key stakeholders.Ability to use experience to appropriately apply the established standards.Demonstrated ability to effectively lead and develop a team.

BENEFITS OF WORKING FOR\nHONEYWELL

Benefits – Medical,\nVision, Dental, Mental HealthPaid Vacation401k Plan/Retirement\nBenefits (as per regional policy)Career GrowthProfessional\nDevelopment
Additional InformationJOB ID: HRD252442Category: Customer ExperienceLocation: 14 Columbia Circle STE 103,Albany,New York,12203-5196,United StatesExemptGlobal (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.