Work Schedule

Second Shift (Afternoons)

Environmental Conditions

Office

Job Description

Summarized Purpose:

Responsible for the administration and end user support of the Finance Information Systems (Oracle Cloud ERP).  Provides project management, analysis, testing and implementation support for Procurement/Supply Chain/Finance projects including patches, upgrades and enhancements.  Provides general and technical support of modules of our ERP landscape (Procurement, Inventory, Supply Chain, Payables ) along with other ERP applications. Acts as a liaison between the end-users (customers) and the core IT department, developers, vendors etc. in resolving technical issues related to Oracle or any other financial application owned by PPD/CRG. Logs SRs, Perform Business Analyst functions and coordinates requirement gathering around reports and custom object development, ensures data integrity and performs systems maintenance.

Primary Responsibilities:

• Support individuals in finance and shared services teams with system related issues by problem solving or coordinating solutions to ensure smooth daily operations of the accounting systems.  Must be able to prioritize all items in order to meet internal client deadlines. Supported application areas include Procurement, Inventory, Supply Chain, Payables, BPM workflows, Cash Management, Tax, Reporting and data integration.
• Administer the ERP Systems, ensuring proper use and training, efficient processing.  Perform maintenance to include security, configuration, and routine auditing.  Develop queries, provide data feeds and various reports as required.  Identify areas for improvement in use of system and reporting opportunities.
• Evaluate, recommend, plan, test and implement improvements, enhancements and upgrades to the Fusion Procurement, Inventory and other ancillary Finance systems and interfaces to other internal and external systems
•  Develop and maintain all systems related documentation, procedures manuals, tables, code lists, etc.
• Serve as liaison with IT staff and external vendors to develop and/or implement applications and analyze, troubleshoot and resolve programming or systems related problems

Qualifications - External

Education and Experience:

• Bachelor’s degree in Accounting, Finance or Computer Science

• Previous experience that provides the knowledge, skills and abilities to perform the job (comparable to 8 to 10 years') or equivalent combination of education, training and experience

• Oracle and Cloud experience

Knowledge, Skills and Abilities:

Excellent written and verbal communication skills.Prior ERP Implementation and/or Support Experience. Oracle ERP experience is desirable and Cloud experience is a huge Bonus.Experience and expertise in Fusion Procurement, Inventory, Supply Chain and Payables is mandatory.Experience in any other Fusion ERP or Fusion EPM modules is desired and is a big plus.Basic understanding of finance (accounting, Revenue/Billing).Ability to communicate effectively with all levels of the organization, particularly various levels of management.Ability to provide positive end-user support across a global ERP system and global end-users.Ability to develop and deliver training programs for ERP applications.Demonstrated proficiency in office productivity applications (such as Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Visio).Ability to identify, document and develop new processes & automation that produce positive contributions to PPD/CRG profitability either through revenue growth or future expense avoidance.Must be able to multi-task and provide close attention to detail while managing conflicting priorities.Ability to positively contribute to a team atmosphere and the ability to adapt to changing priorities.Strong analytical and problem solving skills as demonstrated by the ability to identify the source of a problem and determine the appropriate solutions; resolve and prioritize sensitive problems.Ability to positively contribute to a team atmosphere and the ability to adapt to changing priorities.Experience with Leading a project, including managing budgets, timelines, and resources.Self-starter with the ability to take initiative.Ability to handle confidential data appropriately.