Plymouth, MN, 55446, USA
8 hours ago
Sr Fire Alarm Field Service Technician
As a Senior Fire Alarm Field Service Technician here at Honeywell, you will have the opportunity to provide advanced technical support and service to our customers in the business unit. You will be accountable for troubleshooting complex technical issues, guiding equipment installations and maintenance, and ensuring the highest level of customer satisfaction. Your expertise and guidance in the field will play a crucial role in driving the success of our field service operations and the growth of our business. You will report directly to our Field Service Manager and you'll work out of our location on a work schedule. In this role, you will have a direct impact on the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service. KEY RESPONSIBILITIES: + Troubleshoot and resolve complex technical issues for our customers + Guide and oversee equipment installations, maintenance, and repairs + Provide advanced technical support and training to customers + Work with cross-functional teams to drive continuous improvement initiatives + Establish and maintain strong relationships with key stakeholders, including customers and suppliers The annual base salary range for this position is $58,200 - $72,800. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. YOU MUST HAVE: + High school diploma or equivalent + Minimum of 6 years of proven experience in Fire Alarm field service or a related technical role + NICET II certification + Strong technical knowledge and expertise in relevant technologies + Excellent problem-solving and troubleshooting skills + Strong communication and people-oriented skills + Ability to effectively manage and prioritize multiple projects and tasks WE VALUE: + Technical certification or associate's degree in a related field + Experience in guiding and overseeing equipment installations, maintenance, and repair + Strong guidance and team management skills + Customer-focused mindset and ability to build and maintain relationships + Continuous learning mindset and willingness to stay updated with industry advancements BENEFITS OF WORKING FOR HONEYWELL + Benefits – Medical, Vision, Dental, Mental Health + Paid Vacation + 401k Plan/Retirement Benefits (as per regional policy) + Career Growth + Professional Development Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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