Innovate to solve the world's most important challenges

As a Senior Fire Alarm Field Service Technician here at\nHoneywell, you will have the opportunity to provide advanced technical support\nand service to our customers in the business unit. You will be accountable for\ntroubleshooting complex technical issues, guiding equipment installations and\nmaintenance, and ensuring the highest level of customer satisfaction. Your\nexpertise and guidance in the field will play a crucial role in driving the\nsuccess of our field service operations and the growth of our business. You\nwill report directly to our Field Service Manager and you'll work out of our\nlocation on a work schedule. In this role, you will have a direct impact on the\nefficiency, productivity, and safety of our customers' operations by providing\nexceptional technical support and service.

KEY RESPONSIBILITIES:

Troubleshoot and resolve complex technical issues for our\ncustomers Guide and oversee equipment installations, maintenance, and\nrepairs Provide advanced technical support and training to customers Work with cross-functional teams to drive continuous\nimprovement initiatives Establish and maintain strong relationships with key\nstakeholders, including customers and suppliers

The annual base salary range for this position is $58,000 - $82,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

YOU MUST HAVE:

High school diploma or equivalent Minimum of 6 years of proven experience in Fire Alarm field\nservice or a related technical role Strong technical knowledge and expertise in relevant\ntechnologies Excellent problem-solving and troubleshooting skills Strong communication and people-oriented skills Ability to effectively manage and prioritize multiple\nprojects and tasks

WE VALUE:

NICET II certificationTechnical certification or associate's degree in a related\nfield Experience in guiding and overseeing equipment\ninstallations, maintenance, and repair Strong guidance and team management skills Customer-focused mindset and ability to build and maintain\nrelationships Continuous learning mindset and willingness to stay updated\nwith industry advancements

BENEFITS OF WORKING FOR HONEYWELL

Benefits – Medical, Vision, Dental, Mental Health Paid Vacation 401k Plan/Retirement Benefits (as per regional policy) Career Growth Professional Development Additional InformationJOB ID: req481206Category: Customer ExperienceLocation: 1405 Xenium Lane N, Suite 230B,Plymouth,Minnesota,55441,United StatesNonexemptGlobal (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.