We are looking for a Sr Fleet Solutions Manager within our EU Global Fleet and Products Team. The Sr. Fleet Solutions Manager will be responsible for rolling out and expanding fleet products, services and programs for our AMZL last mile fleet, including the Fleet Service Center Network. Fleet products, services and programs include maintenance and repairs products for our vehicles to support Delivery Service Providers (DSPs). Further innovative solutions that improve the uptime of our vehicles will be researched, developed and deployed by this individual. The optimal fit for this role will be a candidate willing to work with the internal teams (WHS, Environment, Ops, Process Engineering etc) and external vendors to launch, expand, operationalize and improve fleet solutions.

Key job responsibilities
- Lead the business development and vendor scouting activities. Define the key requirements of the program from customer inputs.
- Operationalization of fleet service centers at the delivery stations; responsible from implementation and operationalization.
- Align with internal stakeholders and prepare & support the relevant approvals for on-site projects (e.g. catalyst)
- Work directly with suppliers and contractors at the site. Manage the performance.
- Coordinate the EU wide rollout of services and their continuous improvement. The focus will be Germany in 2024/2025.
- Frequent leadership updates and escalate product issues.
- Manage escalations from DSPs, site ops and vendors. Product integration and support enablement of spoke sites into the FSC network.

About the team
The Team defines the strategy of fleet service, maintenance and repairs, owns the processes, infrastructure and tech required for the DSPs to operate the last mile fleet safely and economically. The team owns the development, piloting and integration of all service, maintenance and repairs programs.