THE JOB:

As a Sr General Manager at Tournament of Kings, You will set the stage for exceptional hospitality, delivering WOW-worthy experiences with your friendly demeanor and top-notch service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE DAY-TO-DAY:

Owns, leads and oversees daily restaurant operations, labor productivity, scheduling, inventory control, guest service standards, and execution and development of marketing strategies to produce both short-term and long-term profitability.

Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action.

Collaborate with Executive Chef and culinary team to ensure a seamless service experience between kitchen and dining room.

Maintains excellent knowledge of venue’s food & beverage products, menu items, and equipment used to perform duties.

Owns restaurant’s execution of F&B and/or company-wide initiatives and programs. Maintain the highest standards of health, sanitation, and cleanliness.

THE IDEAL CANDIDATE:

Food & Beverage Background: Prior experience in a relevant food or beverage management role

Customer Service Skills: Strong customer service background, with the ability to create personalized experiences and address guest needs promptly and professionally.

Resort/Casino Experience: Familiarity with the dynamics of working in a resort or casino environment, adept at managing high-energy guest interactions.

PERKS AND BENEFITS

Wellness incentive programs to help you stay healthy physically and mentally.

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

Free meals in our employee dining room.

Free parking on and off-shift.

Health & Income Protection benefits (for eligible employees).

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today!