Hyderabad, India
6 days ago
Sr Group Operations Manager

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Non-Financial Regulatory Reporting, Tax & Credit Reporting Operations (NTCO)

Responsibilities include:

Producing and submitting Nonfinancial Regulatory reports

Soliciting, validating, and producing client Tax Reporting forms

Reporting and Remitting Tax withholdings to federal and state agencies

Furnishing data to Consumer Reporting agencies

Non-Financial Regulatory Reporting (NFRR) Key function includes:

Produce, review and submit regulatory reports in a complete, accurate and timely manner in conformance with regulatory requirements.

Provide governance and oversight for legacy GBAM inventory of over 2000 NFRRs across 200+ Report Preparer teams, 160+ Report Owners across Global Markets, GCIB and Enterprise Credit and conduct centralized controls process activities.

Prepare transaction reports including CFTC and SEC reports in USA, EMIR, SFTR, and MiFID reports in Europe, and reports for regulators in Hong Kong, Singapore, Australia, Japan and South Korea. Provide post-process quality assurance function of G20 transaction reports and related obligations.

Manage and maintain the Consolidated Audit Trail (CAT) program end-to-end and oversee daily operations for CAT reporting

Global TRCG team is Report preparer for transaction reports like CFTC, SEC, EMIR, SFTR, MiFID  and they handle reports for regulators across USA, EMEA and APAC. It also includes Post-process quality assurance function of various regulatory reports and related obligations.

Job Description

The position will be in India NTCO team and as a TRCG Lead expectation would be to ensure flawless delivery from India. The incumbent would be managing 150+ FTE group. Transaction Reporting Control Group (TRCG) is responsible for reviewing completeness, accuracy and timeliness of Transaction reports in Global Markets. It is divided into 4 major components

Submission Controls : Manage the exceptions in reporting

Enhanced Quality Assurance : Manage the Data Quality control to identify reporting issue

Remediation :- Manage the resolution and back reporting for reporting issues

TR Initiatives & Execution :- Manage Regulatory Change

Responsibilities

The responsibilities of the incumbent will include the following:

Delivery Management

Manage the delivery from Team India across the large group.

Supporting day to day relationship management and communications with business partners at various levels of the organization

To build a positive and productive working relationship with NFRR Global stake holders, for better team engagement and growth

To lead the GBS NTCO-TRCG team and ensuring the team processes and deliveries are carried out in a timely and accurate manner

Process Management

To facilitate the GBS teams to critically review current processes for effectiveness, quality and simplification

To identifying new processes, areas of improvement, process challenges to increase productivity, reduce costs or improve time management.

To oversee process implementation and also monitor and measure the benefits post implementation

Responsible for understanding and coordinating escalations in a timely manner for quick and accurate resolution

To promote & implement best practices and adherence to Bank compliance policies

Risk Management

To perform periodic risk assessment and evaluation of the GBS NFRR Function: Analyzing and evaluating current risks, identifying potential risks and comparing with criteria defined by the bank

Assess control environment, Key Risk Indicators and the Control mechanisms for the TR and assist them with mitigating risks

Lead efforts to design and implement Reporting controls

Active, routine engagement with internal risk and control functions to ensure information sharing across risk types

Support delivery teams on Regulatory query management and Audit management.

People Responsibilities

Team leadership & people management

Create an engaged and happy team with high employee satisfaction indexes

Plan the career progression and support the growth of the team

To empower employees by offering constructive feedback, encouraging skill-building and learning opportunities

To assess staffing needs, supervise and evaluate the team members on a periodic basis

Strategic Responsibilities

Design and execution of strategic initiatives and the business case developments

To support and drive the development of the role of our India team locally and globally

Focus on Operational Excellence to make the processes more efficient

Leverage the position and identify opportunities and best practices across business to influence stronger delivery from India

To align team goals, processes and resource allocation accordance with the vision and strategy of the bank

To provide inputs and support to the senior leadership in framing & driving the strategy locally & globally

Change Management

Ensure changes in laws and regulations are evaluated for impact to relevant reports, plan for implementation of change is developed and tracked.

Identify change implementation risks and ensure those are signed off by the respective stakeholders

Requirements

Qualifications - CA or people with MBA from premier schools would be preferred

Experience Range: 20+ years of Experience

Experienced Techno Functionalist with a Tech degree backed up by MBA from good institutes.

Demonstrated Experience of running Technology teams and Operations Groups in prior roles

Ability to understand the reporting regulations from a breadth and depth perspective. Should be able to connect the dots on how new regulations / or changes to existing regulations impact the operating model

Foundational Skills

Competencies/ Technical Skills

Thorough understanding of Global Markets products.

Experience & Understanding of Global Markets area with varied experience across asset classes and functions.

Evolving area. Thought leadership needed to drive the operating model.

Should have led large scale functions like Trade Control and/or Regulatory Reporting for large investment banks

Expertise in driving Data Management to drive evolution of Data Quality Control

Understanding & Experience in Data Query Tools like Alteryx / SQL is a huge plus

Ability to build good working rapport with Global stakeholders and drive the team to help meet global goals

Understanding global priorities of global TRCG and aligning local objectives with the global objectives

Understanding of the functional risk and add value globally by helping mitigate these risks

Demonstrated Capability of managing large teams with large sub teams over 5+ years

Experience in managing delivery on large scale transformation programs

Excellent Communication Skills

Desired Skills

Strong analytical and fact-based decision making Ability to meaningfully Analyze and report complex data for enterprise and reporting

Work Timings: 12:30 pm to 9:30 pm IST

Job Location: Hyderabad

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