We're looking for an enthusiastic HR Specialist to join our team! In this role, you'll welcome new employees, work with trainers, and handle employee issues with the HR Manager. You'll support managers, keep employee records, and conduct exit interviews to help improve our processes. You'll also manage performance reviews, provide online training to our Latin American teams, and track employee absences. Excel skills are a plus. You'll assist with hiring, suggest new HR strategies, and lead projects to boost efficiency. Flexibility to train during different shifts or time zones is needed. Join us to make a positive impact on employee engagement and development! **Main Responsibilities** **Core/Operation** + You will be responsible for providing HR support and guidance to employees and managers, ensuring compliance with HR policies and procedures, and driving employee engagement and development initiatives + Maintain all employee documentation and files as dictated by governing agencies and our affirmative action plan. This includes new hires, transfers, promotions, terms and conducting the I-9 verification. + Hosts new hire orientation and collaborates with other Trainers in the company. + Manage and track employee disciplinary action with the HR Manager + Coach, counsel and guide managers before executing employee disciplinary actions with support from HR Manager + Conduct exit interviews for assigned client groups, analyzes data and makes recommendations to the management team for corrective action and continuous improvement with support from HR Manager. + Monitor alongside the HR Manager, the annual performance cycle in SAP SuccessFactors, communicate and train teams to ensure the processes are done in a timely manner, i.e. objective setting, mid and end of year performance reviews, annual salary review, individual development plans, etc. + This includes virtual training to our Latam subsidiaries and if possible, in Spanish. + This also includes the ability to train employees during shift changes or in different time zones, thus off-hours. + Track employee leaves of absences and/or other claims with HR Manager and Benefits/Worker’s compensation leads + This role will handle majority of the HR data and KPI’s requested from global. + Intermediate Excel is preferred for data tracking, analysis, charting for presentations. + Partner with talent acquisition team to attract and select top talent for the organization + Maintain organization charts. + Recommend new approaches, policies and procedures to continually improve efficiency of the department and HR services performed. + Participate and lead projects within HR and in collaboration with other teams/departments to support business objectives + Other duties as assigned and deemed necessary **Qualifications:** + Bachelor's degree in Human Resources, Business Administration, or related field required. PHR or SHRM certification preferred. + 4+ years of experience in HR, with a focus on employee relations, performance management, and talent acquisition + Preference to bilingual candidates that can read, write and train in Spanish. + Strong knowledge of HR policies, laws and regulations. + Experience in managing employee relations, including investigations and conflict resolution + Intermediate Excel level preferred as tracking of data, data analysis and data charting/presentation is required within this role. + Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively, domestically and globally + Strong organizational and problem-solving skills, with attention to detail + Proven track record in driving employee engagement and fostering a positive work culture + Experience in performance management processes, including goal setting and development plans, and able to host training on various topics and build PowerPoint presentations. + Knowledge of talent acquisition strategies and best practices + Proven ability to handle multiple projects, prioritize and meet deadlines in a fast-paced environment + Self-starter with willingness to further develop HR and business skills + Proven ability to handle multiple projects, prioritize and meet deadlines in a fast-paced environment + Ability to uphold standards of complete discretion and confidentiality + Candidate must be willing to work on-site up to 5 days per week and be on-call with the HR Manager on the weekends for any emergency topics. + Candidate must also be able to flex his/her schedule to provide training during different shift changes, which can be off-hours.