Welcome page Returning Candidate? Log back in! Sr Lead Cloud Operations Job Function Information Technology Position Type Experienced Professionals Requisition ID 2024-16930 Posting Location : Location US-GA-Atlanta Overview

This role has an influential impact on the organization by leading Cloud Operations, specifically focusing on our cloud deployments across multiple supply chain vertical business lines. You'll be a pivotal part of a dynamic team, driving operational excellence in our cloud infrastructure and services. This position requires a candidate with an engineering mindset to operations, strong ability to communicate, and a commitment to continuous learning and leadership growth.

 

About Chick-fil-A Supply

A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants. 

 

Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.

 

This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.

Responsibilities Oversee Cloud Operations across multiple AWS regions, ensuring alignment with the broader strategic goals. Manage all aspects of cloud infrastructure, including deployment, maintenance, and optimization, to support organizational objectives effectivelyLead cloud-based projects, from conception to deployment, focusing on AWS solutions. Ensure projects are delivered on time, within scope, and budgetDirect and supervise a skilled Cloud Ops team, ensuring continuous development and effective utilization of AWS resources and tools. Provide mentorship and technical guidance to the teamImplement and maintain operational best practices for managing the AWS cloud environment, including cost optimization, security, compliance, and disaster recovery planningManage the security posture of the AWS environment, ensuring strict adherence to security protocols and compliance with regulatory requirementsMonitor AWS infrastructure performance, implementing improvements and optimizations to ensure high availability and efficiencyStay abreast of the latest AWS features and services. Lead the adoption of innovative AWS solutions that provide competitive advantages to the businessManage and allocate resources effectively, including personnel assignments and budgetary considerations. Drive the hiring and training processes to build a high-performing AWS-focused Cloud Ops teamCollaborate with various stakeholders, including IT, development teams, and external partners, to align AWS infrastructure strategies with overall business objectives. Ensure clear communication of cloud strategies and initiativesActively engage in the resolution of complex technical challenges within the AWS environment, leveraging deep knowledge of AWS services and best practicesManage vendor relationships, including overseeing contractual staff. Ability to effectively communicate expectations, monitor performance, and ensure deliverables from vendor teamsDrive thought leadership and foster innovation across all entities, including Chick-fil-A Inc. This involves championing new ideas, leading by example in adopting emerging technologies, and inspiring teams across the organization to embrace innovative solutions Minimum Qualifications Deep Understanding of AWS services, architecture, and best practicesKnowledge of automation and orchestration tools (e.g., Terraform, CloudFormation)Proficiency in managing cloud security and compliance, including experience with AWS security tools and best practicesDemonstrated ability to lead and mentor teamsExperience in strategic planning, resource management, and project execution within a cloud operations contextStrong ability to communicate effectively with both technical and non-technical stakeholdersStrong analytical and problem-solving skills, with a track record of handling complex technical challengesExperience in managing large-scale IT projects, with a focus on cloud-based solutionsAbility to adapt to rapidly changing technologies and environmentsCommitment to continuous learning and staying updated with the latest trends in AWS and cloud computingStrong background in engineering or software development, well-versed in more than just basic scripting (e.g., Bash) Preferred Qualifications AWS Certified Solutions Architect or AWS Certified SysOps AdministratorDemonstrated experience in leading large-scale, enterprise-wide AWS implementation projectsSpecialized knowledge in emerging AWS technologies or specific AWS services like AWS Kubernetes Service (EKS), AWS Lambda, or AWS OutpostAdvanced training or proven skills in areas like strategic decision-making, negotiation, or change managementContributions to the field of cloud computing, such as publications, speaking engagements, or active participation in industry forumsProficiency in higher-level programming languages (such as Python, Java, or Go). Minimum Years of Experience 7 Travel Requirements 10% Required Level of Education Bachelor's degree or equivalent experience Major/Concentration Computer Science, Information Technology, or related field Submit Resume ApplyApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Interested in this opportunity?

Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need. Application FAQs