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ADP is hiring a Sr. Lead Product Operations Manager
How would you feel about being the bridge between product, engineering, and go-to-market teams—ensuring smooth execution and scaling processes that drive real impact? Do you love solving complex problems, streamlining workflows, and building operational excellence that helps a company innovate faster? Imagine owning the systems and data that power strategic decisions—how exciting would it be to create processes that make a growing product organization more efficient and effective?
Well, this may be the role for you. Ready to design what's next?
As a Sr. Lead Product Operations Manager, you will play a pivotal role in aligning and optimizing product operations across ADP’s product management teams. You will work cross-functionally to drive operational improvements for product management.
This role is ideal for a strategic, results-driven leader who thrives in a fast-paced environment and is passionate about driving operational excellence in a rapidly growing Human Capital Management (HCM) software company. You will be responsible for building and maintaining a strong operational framework that empowers product teams, fosters collaboration, and enhances overall efficiency. We're looking for someone who excels when no two days are the same. Integrity, resilience, and pushing the boundaries are must-haves in this job.
Like what you see? Apply now!
Learn more about ADP at jobs.adp.com
WHAT YOU'LL DO:
Here's what you can expect on a typical day:
Drive Operational Excellence: Develop and implement strategies that enhance product operations, aligning them with ADP’s broader business objectives. Optimize Processes: Redefine key workflows based on industry best practices to improve efficiency and scalability within product management. Leverage Product Analytics: Design and execute a product analytics framework to generate actionable insights on product performance, customer feedback, and market trends. Evaluate Tools & Systems: Assess and optimize tools that support the product management function, ensuring teams have the resources needed to succeed. Foster Cross-Functional Collaboration: Strengthen alignment across departments to enhance the effectiveness of ADP’s product management framework. Learning & Enablement: Develop programs that empower product teams with the knowledge and skills needed for continuous growth and innovation. Measure & Optimize Performance: Establish key performance indicators (KPIs) for product operations, monitor success, and use data-driven insights to refine processes. Inspire Leadership & Mindset: Embody and champion a leadership mindset that drives innovation, accountability, and collaboration across the organization.
TO SUCCEED IN THIS ROLE:
7+ years of experience in product management Superior verbal and written communication skills. Superior Presentation skills. Strong analytical skills with proven experience in data-driven management and decision-making. Exceptional communication and interpersonal skills, with the ability to align and motivate diverse teams and stakeholders. Comprehensive understanding of the software product lifecycle and operational processes. Experience in product enablement programs that meet the strategic needs of the organization. HCM Experience an asset.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
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Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
What are you waiting for? Apply today!
Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY
(ADA version: https://youtu.be/IQjUCA8SOoA )
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.