At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Digital Services team at Schwab is seeking a Digital Product Manager for our Digital Content and Disclosures team. Reporting to the Director, Enterprise Regulatory Disclosure Management, this position plays an integral role in helping build and develop and support the platforms that manage the centralization, development and deployment of regulatory documents. As the Digital Product Manager, you will be responsible for managing the overall Client Experience program for our platforms and managing initiatives that comes with that.
The ideal candidate will have passion for the client experience, be focused on our users and how to improve upon their workflows and help drive the vision for the content distribution space. The candidate will use strategies that foster an environment of teamwork and creativity. This role is ideal for someone with an eye for detail, experience collaborating with clients and users, and the ability to be the voice of the client.
What you are good at
Being a confident Voice of the Client during planning sessions and building out strategyStrong collaborator and a good listenerJourney Mapping, Client Research and other skills used to better understand the how the end users leverage our platformsDriving transparent communications out to our clients keeping them informed of roadmaps, issues and coming changes that may impact their day-to-dayBuilding out Personas helping the team gain better insight to our users and their workflowsCreating educational and supporting materials to help users with a more self-service driven experience What you haveRequired Qualifications:
Bachelor’s Degree 5+ years of experience as a Product ManagerExperience with Agile methods and processStrong analytical and project management skillsA “can do” attitude that leans towards action and the ability to overcome obstacles and successfully execute on multiple projects simultaneously, at times under extremely tight deadlines with minimal directionA creative problem solver and a keen interest in ensuring the best possible experience for our users and, ultimately, our clientsA fine attention to detail and a disciplined approach to developing applicationPreferred Qualifications:
Prior experience within financial services industry, and knowledge of Schwab's products, services, and offerings are highly desired Options Apply for this jobApplyShareRefer a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Why work for us?Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Application FAQs
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