Amazon’s Global Realty (GR) Risk Operations & Resilience (ROR) organization is seeking a Senior Manager to lead the Disaster Recovery & Investigations (DRI) Recovery team within Europe.

You will lead a team of people who work in parallel with site leadership teams to drive a streamlined response and oversee physical recovery from escalations and incidents impacting our real estate assets in accordance with Amazon/DRI safety policies and processes. You will support a wide range of business units within Operations, to include fulfillment centers, distribution centers, delivery stations, and similar industrial warehouse occupancies.

You will be based in Europe (EU), with regular travel to disaster sites throughout the UK and EU, and with occasional travel to the US for business meetings. Due to the nature of supporting unplanned events this candidate should be in close proximity to transit (air and rail) with the ability to travel regularly to Luxembourg and London to meet with core stakeholders. You manage an on-call rotation (including after hours, weekends, and holidays) for emergency response support. The role requires short-notice travel up to 40% within Europe, with focus on France, Germany, Poland, Spain, and the UK.

Key job responsibilities
- Manage and deploy your team through rotational assignments, providing field-based leadership of damage assessments, repair plans and recovery timeline for damaged buildings, equipment, and inventory.
- Develop and execute a recovery plan for damaged assets with target recovery timelines that follow the critical path.
- Lead your team through the collection and reporting of key metrics throughout each recovery.
- Identify and coordinate disaster recovery vendors.
- Lead or participate in after-action reviews, drawings insights from key learnings and metrics to improve response efforts.
- Implement operational safety standards ensuring effective partnership with local and regional Workplace Health and Safety (WHS).
- Coordinate personal protective equipment (PPE) training and resources for DRI members. Work closely with Operations, Loss Prevention, Risk Management, and WHS on recoveries.

About the team
The mission of DRI is to support Operations with reestablishing normal business functions as quickly and safely as possible during and following a disaster, while mitigating impact and disruption to our people, customers, and the community. We are the bridge between strategic plans and tactical execution. We are master problem-solvers, striking the right balance of time, cost, and quality in guiding recovery decisions, and diving deep when needed to drive key learnings back to the business for closed-loop learning and continuous improvement.