**Title:** Sr Manager, Programs **Location:** United States-Florida-Miami **Job Number:** 16671 SUMMARY The Sr. Program Manager will coordinate efforts with product teams, including, but not limited to, providing focus on increasing margins, meeting commitments, improving customer service, and enhancing the operational efficiency of the teams in order to support the selling function of the product lines. ESSENTIAL DUTIES AND RESPONSIBILITIES - Be the point of contact for the customer. - Ensure that all program objectives meet or exceed contractual obligations. - Communicate to Senior Management any problems and suggested solutions. - Ensure that the Product Lines are developing adequate sales strategies and are identifying new sales targets. - Coordinate and communicate with the sales force to secure sales. - Prepare reports for Management and Senior Management on sales, performance, and savings. - Liaise with the appropriate personnel within the logistics chain to organize and expedite inventory shipments, purchase orders and repair orders. - Ensure overall customer satisfaction - Identify new opportunities - Implement a major process improvement. . - Travel is required. - All other duties as assigned. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. CORE COMPETENCIES Commitment to company values and ethics Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately Motivation: must maintain a positive attitude and strong work energy Organization: very detail oriented and always comes prepared Communication: excellent interpersonal and oral and written communication skills Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities Leadership: demonstrated ability to lead people and get results through others Qualifications: QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE Bachelor of Arts degree (B.A.) or Bachelor of Science degree (B.S.) from four-year college or university; or eight years related experience and/or training; or equivalent combination of education and experience. -PC Literate (Excel, Word, Access, Project and MRP Systems). -Experience with MRB, ECO, Purchasing Process, and Production MRP functions. PHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.