Sr Manager, QA Location: St. Albans, US, 05478 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond! POSITION TITLE: Quality Assurance Manager REPORTING TO: 1st level: Director, QA Americas / 2nd level: VP Quality Assurance LOCATION: St. Albans, VT About the role: Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate. The Quality Manager will provide auditing support for compliance to quality management systems (QMS) implementation and British Retail Consortium (BRC) food safety standard requirements. This person will provide site guidance, support and direction to ensure industry standard food safety systems are implemented and effective. The Quality Assurance Manager will provide customer support for specific product complaints. The quality manager will have a solid knowledge of food safety systems to include HACCP, QMS / BRC requirements and a technical knowledge of food safety regulatory requirements. The quality systems manager must be able to work independently, work well under pressure, be proactive, and handle multiple projects simultaneously Key responsibilities include: The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. + Oversee the implementation and sustainability of quality management systems and food safety systems at the facility. + Oversee support and guidance for obtaining QMS / BRC compliance. + Oversee the implementation and sustainability of corrective action associated with all gaps identified in the internal and external audits. + Ensure government and company minimum requirements and policies are respected. + Preventive Controls Qualified Individual (PCQI). + Provide support to correct key customer complaints. + Provide support for any food safety incident. + Provide coordination of facility inspections/audits aimed at ensuring compliance to BC minimum requirements and continual improvement. + Support 1+ and Quality Culture, Continuous Improvement processes. + Liaise with R&D, production and sales team to assist with effective and efficient new and transferred product execution. + Establish and document sanitation procedures and employee compliance. + Oversee laboratory equipment and QC material supply inventories. About you: + Bachelor’s Degree in Chemistry, Biology, Microbiology or Food Science or equivalent (or engineering degree with 7 plus years in food quality assurance. + A minimum of 7 years’ experience in food safety to include formal training in HACCP. + Formal training in Global Food Safety Initiative (GFSI) food safety standards - : British Retail Consortium (BRC). + Formal certification in quality management system auditing (ASQ certification in auditing a plus). + Sound understanding of food safety regulations. + Strong written & verbal communication skills, analytical ability, leadership strengths and ability to work effectively with a team are required (computer software skills to include Word, Excel and PowerPoint required). + Extensive knowledge of HACCP, GMP, Pathogen Environmental Monitoring and Facility/Equipment Design + Excellent communication skills (presentation, report writing) + Good interpersonal skills + Ability to drive projects to completion + Ability to adhere to GMPs and all other food safety requirements What you can expect from Barry Callebaut: + Competitive salary and comprehensive benefits package + 12 paid holidays, generous PTO, plus your birthday off + Environment that welcomes workplace flexibility + An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum! + Ability to grow personally and professionally within an organization that values development and internal career growth + Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. If you want to learn more about Barry Callebaut, please find further information here. Were you missing anything in this job ad? 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