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Work Location: Atlanta, GA
Description Collaborates with peers to address trends or root causes for issues and implements education programs and tactics for staff and physicians to solve revenue cycle and compliance problems. Oversees assigned revenue cycle functions including financial clearance, charge capture, billing, coding, denials, and customer service. Manages revenue cycle resources using workload standard and performance expectations. Participates on Clinic-wide or Emory Healthcare wide revenue cycle initiatives. Participates in developing departmental goals and objectives. Meets with other staff members to discuss progress and to develop future courses of action. Keeps abreast of all regulations and standards that apply to billing and collections; monitors compliance with regulatory agencies and third party payers; determines impact of changes. Interprets policies. Communicates policy and procedure changes to staff. Supervises staff and manages employee performance. Provides on-going performance feedback, addresses problems, determines staffing needs, interviews and hires staff, orients and trains employees, verifies competency and identifies and suggests ways to develop skills. Establishes departmental standards of customer service to ensure activities related to the collection of patient accounts are handled in a courteous and professional manner. Works with supervisor to formulate plan for professional development. Attends educational in-services as appropriate. Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments. Initiates revenue cycle impact studies as clinic specialties consider business or program development strategies. Provides revenue cycle performance analyses to explain variances and develops implementation strategies to provide solutions to unfavorable variances. Provides summary analysis of revenue cycle performance for assigned areas of responsibility, and other forums designed to report on found issues, solutions initiated by this position and specific activities assigned to execute improvements.MINIMUM QUALIFICATIONS: Bachelors Degree in healthcare or a related field with six (6) years healthcare experience or four (4) years revenue cycle experience with coding certification, two (2) of which must be supervisory OR any combination of equivalent education and experience. Demonstrated understanding in how to manage resources across an organization impact in multiple clinic specialties (shared resources). Experience with ambulatory care environments and ability to translate and embed standard operating procedures and process into the clinical environment where appropriate. RHIA, RHIT, CPC, CCS, or CHDA certification preferred.
Additional Details
Supporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.
ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”
PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.
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