Amazon Shipping is looking for a Senior Manager, Sales Operations to build and lead our WW SWA Sales Operations team. This team's objective is to optimize and enable the sales organization for maximum productivity and revenue generation. Core Sales Ops focus areas include measuring and optimizing the sales funnel through data-driven sales analytics, defining and refining shipper cohort targets, optimizing tools and systems, setting sales targets and enabling target attainment, implementing customer activation and retention strategies, providing day-to-day sales enablement support to the WW Commercial teams and driving cross-functional alignment across SWA.

Key job responsibilities
Strategic Leadership
- Creates and executes long-term strategic vision for global sales operations
- Demonstrates ability to translate corporate strategy into operational excellence
- Track record of driving transformational change across complex organizations
- Experience building and optimizing sales processes across multiple regions
Business & Commercial Acumen
- Deep understanding of sales methodology and best practices
- Strong financial acumen and experience managing large P&Ls
- Data-driven decision making capability
- Understanding of global market dynamics and regional differences
Operational Excellence
- Proven expertise in sales tools and technology (CRM, CPQ, etc.)
- Experience with sales forecasting and pipeline management
- Territory design and optimization experience
- Knowledge of sales performance metrics and KPIs
- Process improvement and optimization capabilities
People Leadership
- Track record of building and developing high-performing global teams
- Cross-cultural communication and management experience
- Change management and organizational development skills
- Ability to influence senior stakeholders without direct authority
Technical Skills
- Advanced analytics and modeling capabilities
- Experience with major CRM platforms (Salesforce, etc.)
- Understanding of sales automation tools
- Data visualization and reporting expertise
Stakeholder Management
- Experience partnering with C-suite executives
- Ability to manage complex matrix relationships
- Track record of cross-functional collaboration
- Strong presentation and communication skills