At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function:

This (Sr.Manager) Individual will provide strategic leadership to the Cloud Infra and deployment team based in India. This technically advanced manager provides subject matter expertise, advice and consulting around Automation, PlatformOps and Cloud Infra best practices. This role coordinates works with managers and all engineering stakeholders. This manager will be responsible to exceed expectations around Continuous Delivery, Deployments ( BGD / ZDT / Canary), Maintenance Window management and schedules, Deployment SLA’s\SLI`s\SLO`s, Incident Response, Change Failure Rate, Lead Time and MTTR,  People management and strategy implementations in a fast-paced Public Cloud environment, preferably AWS.