Roles and Responsibilities:
Lead a team of employees focused across the digital operations space to include infrastructure, end user support, network, etc.Design, develop, implement and support the use of technology with geographically distributed infrastructure systems. Provide management of the tactical Digital Technology plans to ensure they meet current needs and are responsive to the future needs. Maintain the integrity of the systems with applying security best practices.Manage global IT assets including software licenses and hardware full lifecycle management.Develop and manage adherence to departmental Change Management and Service Level Agreements (SLAs).Define, develop, maintain, and test Standard Operating Procedures (SOPs) for all operational processes.Participate in budgeting process and manage IT Infrastructure related projects and investments.Identify and respond to professional growth needs for all team members and ensure they have the proper training to execute team deliverables.Foster a work culture at all levels that is positive, collaborative, respectful, innovative, dynamic, with high integrity, and capable of driving positive change over sustained periods of time.Minimum Qualifications:
Bachelor’s degree from accredited university or college with minimum of 6 years of professional experience OR associate's degree with minimum of 9 years of professional experience OR High School Diploma with minimum of 11 years of professional experienceMinimum 3 years of professional experience in Computer Science or STEM related fields.Note: Military experience is equivalent to professional experience.Eligibility Requirement:
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.Note:
This Job Description is intended to provide a high-level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.
Desired Characteristics/Technical Expertise:
Hands-on experience in 24x7x365 technical operationsExperienced in design, performance, availability and scalability of infrastructureDemonstrated understanding of Lean manufacturing principles (e.g., 5S, 8 wastes)
Business Acumen:
Leadership:
Personal Attributes:
Abilities
Sets strategy and leads execution for single site or single area within a division.Demonstrates understanding of key cross functional concepts that impact the company, business priorities, & organizational dynamics.Comprehends the products of their business and how the functional concepts can be applied to provide solutions.Learns the technologies and able to align technical applications for products.Responsible for hiring and retaining talent for services, solutions, and product development execution. Leads with the understanding of the strength that diversity brings resulting from a team with varied experiences, backgrounds, and perspectives.Connects, inspires, and builds loyalty & commitment through inclusion.Grows talent depth and breadth in alignment with organizational needs.Performs initial and final financial reviews and ensure ongoing budget trackingLead a team of employees focused across the digital operations space to include infrastructure, end user support, network, etc.Partner with the business to participate in lean/ process improvement initiatives & enable business transformation leveraging digital tools.Provide management of the tactical Digital Technology plans to ensure they meet current needs and are responsive to the future needs.Maintain the integrity of the systems with applying security best practices.Manage global IT assets including software licenses and hardware full lifecycle management.Develop and manage adherence to departmental Change Management and Service Level Agreements (SLAs).Define, develop, maintain, and test Standard Operating Procedures (SOPs) for all operational processes.Foster a work culture at all levels that is positive, collaborative, respectful, innovative, dynamic, with high integrity, and capable of driving positive change over sustained periods of time.This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional InformationGE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes