Scope:

This role offers an opportunity to make a meaningful impact in shaping the associate experience while contributing to the success of a growing organization. As a key member of our Associate Success team, you will play a pivotal role in building a dynamic and thriving workplace culture.  

What you’ll do:: 

HR Systems:

Understand the business requirement & lead comprehensive digital transformation for the Associate Success Team to drive operational excellence & deliver a world class associate experienceBe a Subject Matter expert and design and implement end-to-end automation strategies and oversee the maintenance, and optimization of tools like ServiceNow, Workday, Chatbot etc.Identify opportunities to streamline AS processes using technology to improve efficiency and employee experience.Provide strategic direction related to Tools & technology and People Analytics.Ensure Global AS data integrity and accuracy across all AS systems by establishing data governance practices.Develop comprehensive standard operating procedures (SOPs) & knowledge articles

Project Management:

Lead Associate Success technology projects, including system upgrades, migrations, and integrations, ensuring timely delivery and minimal disruption.Work with global cross functional teams to implement new features, resolve issues, and enhance system capabilities.Create dashboard to present insights, metrics and analytics to the AS leadership to drive decisions and measure success.

Associate Success Operations

Lead the Associate Success Operations Team that manages payroll, labour compliance, Talent acquisition interview scheduling & coordination, and Onboarding of new hires.Partner with Talent Acquisition (TA) team to understand the hiring plans, establish robust operational protocols for TA coordinators & onboarding, optimize recruitment workflows to achieve hiring targets, and deliver an exceptional end-to-end candidate experience that elevates the organization's talent acquisition capabilities.Labor compliance & operations oversight, maintaining rigorous adherence to state-wise regulations & legal requirements.

What we are looking for:  

14+ years of experience in a global organization with expert-level knowledge of HR shared service delivery leveraging technologies and digital transformation strategies.Change management expertise with proven ability to redesign complex organizational processesSystems thinking approach to reimagining HR service deliveryExcellent communication, presentation, project management skillsAbility to derive insights from data, build dashboards for leaders & stakeholders and facilitate decision making.Hands-on experience in Workday and ServiceNow service management platforms to drive technological enhancements and operational efficiency.Proficiency in Power BI for advanced data visualization and analyticsAbility to work in a fast-paced environment, be results-focused and manage multiple prioritiesStrong relationship-building and collaboration skills.Ability to partner effectively with global teams, business partnering teams, talent acquisition, and business to become the trusted advisor to Stakeholders.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.