Support Center - Irving

The Sr. Manager – Software Engineering will manage engineering teams to design innovative products. You will drive product definition, execution, testing and delivery of complex, large scale products for Michaels. This senior manager will manage multiple engineering teams across different functional areas. You’ll be a partner to our Product and Design teams, helping to bring light to engineering challenges such as scalability and robustness while continually supporting the growth of the engineers on your team. The ideal candidate must demonstrate technical leadership to drive execution of projects, lead project meetings and present project status to Tech executive team.

Major Activities

Manage multiple highly skilled teams of software engineers across different functional areasFacilitate continuous learning and improvement for your teamParticipate in the end-to-end recruiting process, hiring and onboarding exceptional engineering talent Be responsible for the growth of the team, including individuals' career growth, skill set development, and hiring the right resourcesEnsure team goals are achievedManage design and development of complex, large-scale projectsDrive execution of projectsLead your management teams in cross-functional project meetingsLead milestone reviewsPresent project status to Tech executive teamDevelop and execute systems strategies to support business goalsBe willing to dig in and provide hands-on support building software when needed to help support your team and Michaels.Have a high level of comfort with analytical approaches and quantitative methodsDevelop and leverage internal and external partnerships and networks to maximize the achievement of business goalsPartner with product managers, designers, and analytics to ensure that your team is delivering value for customers

Other duties as assigned

Minimum Knowledge/Skills/Abilities

Minimum Education

Bachelor’s degree in Computer Science or STEM-related field of study

Minimum Type of Experience the Job Requires

Experience with large-scale web traffic and data structures, Algorithms, and Linear Algebra.Knowledge of programming languages, including Java, Python, C, C++. MongoDB, and MySQLExperience in building search systems such as Elastic, SORL, Lucene, Algolia, and large-scale data pipelinesExperience with cloud services, such as AWS, Google Cloud, and Microsoft Azure.Experience in machine learning/computer vision/natural language processing applicationsExperience managing multiple leaders across different skill setsExperience presenting high-level roadmaps to executive teams10+ years of experience in software development7+ years leading engineering teams with growing responsibility6+ years as Engineering Product or Program Manager

Preferred Knowledge/Skills/Abilities

Preferred Type of Experience the Job Requires

Ability to navigate a rapidly changing landscape while handling multiple responsibilitiesCurious about new technology and always looking to acquire new knowledgeComputer Science fundamentals experience in object-oriented design, data structures, algorithmsExperience building complex software systems that have been successfully delivered to customersExperience as a successful tech leader building, managing, and mentoring engineering teamsExcellent verbal and written communication skillsExcellent project management skillsBe an action-oriented, independent, self-starter comfortable working in an unstructured, fast-paced environmentProven ability to manage multiple, time-sensitive products and competing priorities simultaneously with minimum guidance and high attention to detail

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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