GENERAL SUMMARY:

Under general supervision from the Division Head or Physician-in-Charge or Vice President, in Leadership Salary Grade M08/ PHY 500 or above, provides secretarial and administrative support services in addition to medical operations support. Utilizes knowledge of medical terminology and processes in a clinical environment. Duties require a thorough knowledge of supervisor's areas of responsibility in order to gather data and prepare reports, answer correspondence, conduct projects, and so forth. May direct the work of lower-classified clerical employees, purchase standard supplies, and perform routine bookkeeping and billing functions.

 EDUCATION/EXPERIENCE REQUIRED:

Requires a High School Diploma or a G.E.D. equivalent. One (1) year certificate from college or technical school with at least three (3) years of experience within an office setting; or five (5) or more years of related secretarial experience within an office setting required. Previous experience scheduling appointments/maintaining calendars required. Progressively more responsible related work experience necessary in order to gain in-depth understanding or organizational policies, procedures and operations, in order to assume a variety of high-level administrative details including arranging meetings and conferences without prior clearance, answering semi-complex correspondence, assembling highly confidential and sensitive information, answering questions of influential callers, and so forth. Proficient with medical terminology. Interpersonal skills necessary in order to effectively communicate with external and internal callers and visitors, often dealing with sensitive/highly confidential matters. Analytical skills necessary in order to handle semi-complex administrative details such as preparing special non-recurring reports by combining confidential data from several sources, and scheduling and handling administrative/secretarial needs of supervisor. Additional Information Organization: Henry Ford Medical Group Department: Cardiovascular Medicine Shift: Day Job Union Code: Not Applicable