General Information Req # WD00083650 Career area: Information Technology Country/Region: Singapore State: Central Singapore City: SINGAPORE Date: Tuesday, June 24, 2025 Working time: Full-time Additional Locations:  * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

Application Performance Monitoring & Observability:

Monitor critical applications using Cisco APM, and other observability tools to ensure performance and availability.Instrument, configure, and customize real user monitoring (RUM) agents for both web and mobile apps.Analyze RUM data with query languages or BI tools to uncover insights and recommend improvements.Utilize session-replay tools to diagnose user behavior and performance issues.Develop custom queries and metrics to enhance visibility into key problem areas in customer environments.Build and maintain dashboards, alerts, KPIs, and performance trend reports.Support and maintain health of monitoring platforms, including regular patching and upgrades.Create knowledge base articles, training materials for clients and internal teams.Provide technical training to clients and mentoring to team members on performance monitoring best practices.Collaborate with application developers and infrastructure teams for end-to-end performance troubleshooting and tuning.Engage in incident response and troubleshooting for clients.Participate in on-call rotations and flexible maintenance windows. Additional Locations:  * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE * Singapore * Singapore - Central Singapore * Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPORE