Sr Outreach Worker
Texas Tech University Health Sciences Center – El Paso
**40147BR**
**Extended Job Title:**
Sr Outreach Worker
**Org Level 1:**
Texas Tech Unv Hlth Sci Ctr El Paso
**Position Description:**
This position will serve as primary contacts for medically needy patients. Responsibilities include processing provider claims, using computer system to record and report patient information, patient case finding, financial screening, program enrollment facilitation, non-medical counseling, case tracking, and preparing all necessary case documentation. Persons in this position will serve as program spokespeople and representatives to participating health care providers, local communities and local health agencies; therefore, this position requires a positive and professional attitude when working with patients, community leaders, and local health agency and state agency care workers. Persons in this position will be expected to travel between local health-agencies in the fulfillment of their duties and may be asked to make occasional home visits. Work is performed in usual clinic conditions; requires a high degree of contact with patients and families, clinic staff and outside support agencies. Travel and ability to respond to needs during off- duty hours may be required in unusual situations.
**Requisition ID:**
40147BR
**Travel Required:**
Up to 25%
**Major/Essential Functions:**
+ Participates in Departmental Performance Improvement which will satisfy both institutional and contractual requirements.
+ Employee is responsible for convening service planning team meetings and completing annual renewal and developing IPC
+ Employee is responsible for completing face to face quarterly review.
+ Responsible for communicating with Direct Service Agency and Individual/Family.
+ Maintain current information on services and products needed by persons with disabilities and be available to conduct presentations as needed.
+ Provides phone coverage.
+ Collaborate with collateral agencies and providers to ensure compliance with Individual Service Plan.
+ Conduct home visits as needed.
+ Be on call on a rotating basis and counsel with clients and provide crisis intervention and advocate as needed
+ Obtain all necessary authorization to provide services.
+ Perform CLASS billing monthly.
+ Assist with planning, coordination and follow up on WTCMP special projects and provide CLASS training to new employees.
+ Performs all other related duties, within the scope of practice, on an as needed basis or as required by Supervisor.
+ Adhere to all TTUHSCEP policies, procedures and processes.
+ Personally demonstrate, display, and act in accordance with TTUHSCEP’s values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork). Actively promote and encourage staff across the institution
+ Perform all other duties as assigned.
**Grant Funded?:**
Yes
**Minimum Hire Rate:**
Compensation is commensurate upon the qualifications of the individual
**Pay Basis:**
Hourly
**Work Location:**
El Paso
**Preferred Qualifications:**
+ Knowledge of social work process, ability to assess client’s needs, ability to compile/maintain information on community resources.
+ Ability to develop positive relationships with clients and collateral agencies.
+ Problem solving and decision making skills.
+ Ability to conduct a client interview and ability to use a personal computer.
+ Previous experience working in an academic medical or health sciences center.
+ Bilingual in Spanish/English.
**Campus:**
HSC - El Paso
**Department:**
Paul L Foster SOM Admin Elp
**Required Attachments:**
Resume / CV, Transcript
**Job Type:**
Full Time
**Pay Statement:**
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website (https://app4.ttuhsc.edu/payplan/) .
**Job Group:**
Research Technicians
**Shift:**
Day
**EEO Statement:**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
**Required Qualifications:**
+ A minimum of a High School diploma or equivalent.
+ At least three years experience in a business office environment.
+ Higher education may substitute on a year for year basis.
**Does this position work in a research laboratory?:**
No
**Jeanne Clery Act:**
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website (https://www.ttuhsc.edu/emergency/clery-report.aspx) .
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