10056BRCompany Summary:As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.comAuto req ID:10056BRExternal Job Title:Senior Principal IT Salesforce Business Systems AnalystPosition Responsibilities: The Senior Principal IT Business Systems Analyst’s role within the Lead to Order (LTO) Platform team is to plan, design, develop, and launch enterprise IT business application solutions and systems to support and improve operational business processes across the company. This includes leading business process design workshops, gathering and synthesizing functional and technical requirements, analyzing data to support business cases for proposed projects and new technology investments, and supporting the operations of production business applications. The BSA will serve as a relationship manager for LTO business units to help identify, scope, prioritize, and deliver their business technology initiatives. The BSA is also responsible for analyzing current issues and proposing solutions that balance cost with business benefits. This individual will combine advanced business acumen with proven communication, analytical, and problem-solving skills to help maximize the business value of IT system investments. Systems Planning, Integration & Deployment + Research SW products and lead vendor evaluation / selection processes for IT business applications through a formal methodology. + Perform cost-benefit and ROI analyses for proposed IT systems to aid management in making implementation decisions. + Collaborate in the planning, design, development, and implementation of new IT business applications, and enhancements to existing business applications; primarily within the LTO platform. + Create use-case models, requirements specifications, and interface diagrams to provide direction to system programmers. + Lead business process design sessions for the purpose of enhancing business operations and information flow through IT systems. + Lead and execute system testing activities, including end-user acceptance testing, for modified and new systems, and other post-implementation support. + Lead training, communications and change management efforts for systems implementation projects. + Lead acquisition integration efforts to migrate data, systems, and business processes to Deltek’s Salesforce and Marketing platforms. General BSA Systems Operations & Support + Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT business systems across the enterprise. + Review and analyze the effectiveness of existing LTO systems and develop strategies for improving or further leveraging these systems. + Proactively partner with business and technical teams to provide ongoing support and systems / process improvements. + Provide thought leadership and guidance to other team members, both technical and business. Influence stakeholders and hold leadership accountable. + Support a variety of project approaches Waterfall/Agile/Hybrid Work Location:US RemoteQualifications: Education and Experience: + BA / BS, Information Systems, Business Administration, Business Analytics or equivalent experience. + 12 - 15 years of experience as an IT Business Analyst or Business Systems Analyst + 10+ years of experience implementing and supporting sales, customer care, order processing, and / or billing systems in the High-Tech or Information Services industries. SaaS/Software company experience preferred. + Consulting experience or background strongly preferred + High level of prior experience with Salesforce and billing systems implementations and operations is required. Salesforce CPQ experience preferred. + Membership in Industry Associations and/or Salesforce Certifications desired. Technical Knowledge and Skills: + Expert knowledge in SDLC, Agile and Waterfall + Must be able to translate business requirements into well-formed technical and system requirements. + Strong experience implementing and supporting Salesforce.com and other SaaS applications + Experience performing cost-benefit and ROI analysis + Strong experience with IT project management processes and approaches. Including ability to lead projects as needed + Experience with modeling business processes, data flows, and workflow processes + Should be comfortable working with large data sets (data analysis and data mapping) and Business Intelligence tools + Extensive knowledge of sales and lead to cash (LTC) business processes + Experience with AI (Artificial Intelligence) and RPA (Robotic Process Automation) technologies, including the ability to evaluate, implement, and integrate these solutions to enhance LTO processes and drive efficiency. Showcase adaptability in a rapidly evolving field. Customer Management Skills: + Excellent communication (oral and written), relationship building, influence and negotiation skills with both technical and business resources + Experience working with customers in a variety of roles / levels from junior developers to executives at a VP and higher level + Adept at working with cross-functional business owners to help prioritize a roadmap, leveraging data to arrive at mutually beneficial outcomes to deliver business value Other Competencies: + Deltek is a fast-paced environment; the ability to support multiple projects at the same time and to react deftly to changes in business priorities is critical + Experience in coordinating multiple priorities and managing conflicts where needed + Ability to identify and drive change management from a process and technical solution perspective + Thirst for knowledge and leading in identifying areas for business process and system improvements Travel Requirements:NoEEO Statement:Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.E-Verify Statement:Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland Security. Applicant Privacy Notice:Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice (https://education.deltek.com/web/du\_internal/Recruitment/Applicant Privacy Notice.pdf) . Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.Business Summary:The Deltek Information Technology team provides technical support, services and applications to Deltek's global workforce. We are dedicated to finding innovative ways to help our employees maximize their productivity and exceed their business goals. If you're a world-class problem solver looking to be part a diverse, dynamic and collaborative team – join us as we power success for all of Deltek.Compensation Information:The U.S. salary range for this position is $98000.00 - $171500.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity. Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.Compliance Requirements:Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.