It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionYou will help develop insights that support the execution of GTM pricing strategies to drive growth and improve price realization.
· Define, track, and measure pricing KPIs which provide actionable insights on pricing performance both in a regular reporting cadence as well as on an ad-hoc basis
· Gather and document functional business requirements, create process flow diagrams, and develop business cases related to GTM pricing strategy
· Drive continuous improvements and operational efficiencies across GTM pricing strategy
· Collaborate with key business stakeholders to implement effective and resilient solutions
QualificationsTo be successful in this role you have:
· 4+ years of business analytics experience in a technology or consulting firm across pricing, sales strategy, finance, business operations and/or product strategy
· Expertise in foundational analytical tools like advanced Excel, Tableau, Power BI, etc...
· SaaS/IaaS business knowledge
· Effective influencing and communication skills. Highly effective in securing cross-functional buy-in from senior executives and leaders across the business
· Optional but desired capabilities include
· Experience in advanced analytics tools like SQL/ Python is a plus
· Experience in crafting executive ready presentations is a plus
· Understand and model the trade-offs of pricing and monetization decisions
JV20
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional InformationWork Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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