COMPANY OVERVIEW.

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

THE TEAM AND ROLE

Zuora’s Global Cloud Services teams are responsible for Cloud infrastructures, monitoring performance and uptime, managing internal and external shared services, infrastructure services and more - for Zuora’s customer facing SaaS products and platforms. Our technologists sit across USA, Costa Rica, China, India and remotely, using a follow-the-sun model to provide 24x7x365 coverage for critical functions and partner closely with our Engineering, Customer Support, Security, Global Services and Sales teams on a daily basis to keep our customers front and center.

The Cloud Architect is a critical technical leadership role to build the most resilient, scalable, performant, and efficient SaaS billing infrastructure on the planet. This role will own the cloud infrastructure architecture to support the billing, revenue, and payment operations of some of the world’s largest global companies. The Architect will partner closely with our product and platform teams to leverage the latest in cloud-native technologies while in order to exceed our customer expectations. This is an incredible opportunity to push yourself technically while demonstrating your ability to provide leadership across a large cross functional organization.

This role can be remote from anywhere in the US. You’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby.

OUR TECH STACK: Java, Spring, Rest API, Microservices, Kafka, NodeJS, AWS, Kubernetes, Terraform, Python, AngularJS, MySQL

KEY RESPONSIBILITIES

Architectural Leadership: Technical leadership of cross functional teams of platform, application, and cloud engineers in the design and delivery of integrated end to end solutions. Foster a culture of continuous learning and innovation within the team. Cloud Architecture Design: Lead the design and implementation of resilient, scalable, performant, secure, and cost-effective cloud architectures  Cloud Strategy & Roadmap: Collaborate with cross functional stakeholders to define the cloud strategy and roadmap, aligning with business goals and objectives.  Security & Compliance: Ensure cloud architectures adhere to security best practices and compliance requirements.  Cloud Optimization: Analyze and optimize existing cloud infrastructure for performance, reliability, scale, and cost-efficiency. Implement monitoring, alerting, and auto-remediation strategies. Cloud Automation: Develop and maintain automation scripts and tools for cloud resource provisioning, management, and monitoring using tools like AWS CloudFormation, Terraform, or Ansible.

YOUR EXPERIENCE

10+ years of designing and implementing applications, platforms, and systems in one or more cloud environments (AWS preferred)  You are highly skilled at building relationships with engineering teams and leading teams through architectural changes from inception to production implementation Strong technical skills including experience with modern SaaS based architectures Track record of designing and building resilient, performant, & scalable distributed systems You have deep experience with the core AWS offerings and wide experience with other AWS services Drive, with an ability to learn quickly and make independent decisions Tons of great ideas, the ability to bring them to life, and a love for solving hard problems Exceptional presentation, verbal and written communication skills Degree in Computer Science or a closely related field of study preferred Billing and/or ERP domain experience is desirable

 

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs” are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical, dental and vision insurance Generous, flexible time off  Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave  Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.

Base Pay Details$197,200—$295,800 USD