The Sr. Product Manager is responsible for the long-term strategy and vision for a set of products as part of a broader portfolio. Sr. Product Managers collaborate heavily across other products, and with business stakeholders to prioritize and sequence work to optimize the customer experience. Product Managers are accountable for ensuring the product roadmap is in line with customer and stakeholder expectations and has measurable KPIs. They are also accountable to ensure that business outcomes and KPIs are achieved.
Sr. Product Managers work closely with several key partners including business capability owners, other Product Managers and Product Owners within their product group who articulate, translate, and execute the product strategy and vision through tactical strategies and solutions. Product Managers are expected to mentor and guide Product Owners in developing their skills. A strong collaborative relationship, including the right alignment and regular, transparent communication between Product Manager and Product Owner, will help ensure both roles deliver on their goals.
The Sr Product Manager typically has more experience in product management, and as such likely manages a complex product portfolio with greater scope and impact. The play a key role across product stakeholders to actively engage, develop, coach, and influence product team operations and practices.
DUTIES & RESPONSIBILITIES:
Responsible for the long-term product roadmap as part of a larger business strategy. Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositionsConsistently and iteratively ensures that business strategies are being executed through product roadmapsLeads team collaboration to manage and prioritize product roadmap and releases across multiple productsCollaborates to resolve conflicts in a constructive manner when they ariseAccountable to ensure that product teams understand the business outcomes needed, and that business outcomes are tied to a broader business goal or objectiveIdentifies and tracks Key Performance Metrics; accountable to ensure that KPIs are delivering the necessary business value. Facilitates conversations and coaching with product teams and relevant stakeholders to address gaps and necessary improvements to delivering specific KPIsEnsures outcomes on the roadmap fit within capacity constraints and are prioritized and sequenced in order to maximize value to the customer. Is available to consult on broader roadmap objectives with business and technology partners. Leans into prioritization and tradeoff discussions across stakeholder groups to effectively manage decisions associated with product roadmapsEngages with customers and users on a regular basis to uncover implicit and explicit needs, and translate to product hypothesis which are tested and refined to deliver solutionsCollaborates across product teams to develop and roll out operational plans. Facilitates conversations across product teams to ensure alignment. Coaches team members on effective product management and agile techniques to help mature the abilities of the entire teamResearches and identifies industry best practices and trends to increase effectivenessAcquires, maintains and applies advanced knowledge of the business, its products and processes, and an academic understanding of Product Management. Leverages knowledge to coach product teams to operate effectivelyModels Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountableSupports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients. QUALIFICATIONS & SKILLS:
Required:
Bachelor’s degree or equivalent work experience10+ years relevant business experience, including in product owner role or similarUnderstand fundamentals of iterative development, software development process and proceduresExpertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process designHigh level of organization and attention to detailPassion and understanding of new technology and trendsExcellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skillsPreferred:
Certified Product Manager or similar certificationHas prior experience leading projectsProven success developing business cases, roadmaps, and business unit strategyStrong ability to effectively manage and resolve conflicting prioritiesExpertise in developing and delivering product strategy, articulated in terms of value and outcomes with relevant and compelling metrics and measurementsExpertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle. Proven success in developing and leading product teams in multiple contextsProven experience in leading and influencing cross-functional teamsDemonstrated experience with user interface design and best practices for usabilitySuccess working in large, complex organizational initiativesAdvanced skills in MS Office Suite with particular emphasis on Excel and PowerPoint Experience using Product Management tools for building roadmaps, managing backlogs, gathering customer feedbackAdept at financial management to administer budgets across multiple products and ensure the product meets its requirements for return on investmentPay Transparency
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