Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The AMER FX SME/ BA will work very closely with the business and technology, focusing on Latam Products and Currencies for GFX Cash, STIRT EM Rates Desks. They will own the definition and requirements of our products, the prioritisation of delivery, the development, the testing and the deployment of the platforms to the sales / trading / middle office communities.

As our Sr Production Support Specialist you will:

Working with technology and business stakeholders to build and develop HSBCs FX Cash, EM STIRT primary trading system i.e RIVERResponsible for delivery of user-centric functionality that will help to simplify trade execution and automate tasks for both front and middle offices.Responsible for maintaining production stability and also help with business on their day to day operation on GFX RIVERHelping to define the product roadmap and defining long term objectives in conjunction with the business and technology to establish a strategic and scalable approachRefining product requirements and establishing the MVP through competitor analysis and user feedbackWorking closely with multiple teams in IT FO to refine user requirements whilst ensuring continuous improvement from conception to delivery through user feedback sessionsReviewing and testing of releases in production prior to pilot user roll outCo-ordinating working groups with senior management to update on progress, build consensus, highlight risks and issues and ensure accordance across future planned deliveriesOngoing collaboration with marketing, sales and support throughout the product life cycleDriving roll-out strategy to pilot users and establishing a good rapport to encourage feedback and further communicationEstablishing effective governance and controls, in line with Business Transformation Framework, and co-ordinating cross DevOps and cross Global Business/Global Functions delivery

For this role, HSBC targets a pay range between $125,600.00 and $188,300.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.