Department:

Finance

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Revenue Account and Settlement Analyst delivers on our Purpose by partnering with Business and Technology Teams across Southwest to share expertise and provide mentorship with a focus on passenger and cargo sales and revenue processes. This role will analyze complex financial, banking, ticketing, cargo, and customer payment data to identify trends and anomalies and ensure financial integrity and accuracy. The Senior Revenue Account and Settlement Analyst is a detail orientated thinker who looks forward to driving the future of Finance at Southwest.  

 

Additional details: 

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.  

ResponsibilitiesCompile and analyze complex financial, banking, ticketing, cargo and customer payment data in functional area of expertise and review activity for accuracy, trends, and reporting needsBuild relationships and connect with others by articulating a shared sense of purpose, listening to others perspectives, and contributing subject matter expertise across multiple Teams and DepartmentsApply in-depth knowledge in functional area of expertise which may include the financial, banking, ticketing, cargo and customer payment functional areas to collect necessary information/data to resolve questions, disputes, and errors for internal and external inquiriesSupport the month end close process through recording accounting entries, performing analysis, preparing detailed reports, audit packages or case files in support of audits and legal inquiries, and providing a comprehensive walk-through of materials with limited guidanceCollaborate with Business and Technology Team Members as the subject matter expert to understand and provide an impact assessment in functional area of expertise from system upgrades, complex commercial projects or production defects; recommend test case scenarios to perform, and validate and document test case results and ensure internal controls are implemented to mitigate riskAct as a trusted resource, effectively communicating facts, insights, and recommendations across Teams, Departments, and projects; acts as an influencer, mentor and trainerEffectively condense complex facts and circumstances into an effective communication, using proper communication settings and tools, and factoring in the diverse needs of the audience, including all levels of LeadershipPrepare and present analyses and reports; communicate how conclusions were drawn and the impact on upstream and downstream usersLead Teams to identify efficiency improvements and other continuous improvement opportunities within departmentMay perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and AbilitiesKnowledge of Company and regulatory ticketing, cargo, refund, and banking policies considered when performing analyses, responding to inquiries and when participating on projectsKnowledge of economic and accounting principles and practices, internal controls and SOX compliance, industry trends, customer payments and refunds policies, banking, and the analysis and reporting of financial dataKnowledge of software systems and tools, including database tools, used in performance of day-to-day functional dutiesKnowledge of upstream and downstream technology systems, and how they impact the systems and tools used by the TeamSkilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using ad hoc reporting tools, data-oriented programming languages and visualization softwareSkilled in identifying complex trends, anomalies, and process or system defects; collaborating with Team Members and internal Customers to evaluate root causes and possible cross-functional impacts; and developing and communicating the optimal plan of action that considers cost, efficiency and Customer ServiceSkilled in use of Microsoft Office products, particularly Excel spreadsheets, Word documents, and PowerPoint presentationsSkilled in effectively communicating complex financial, ticketing and systems information to those without a similar background and to all position levelsSkilled in effectively communicating information and ideas in a concise and compelling story-line using all forms of communication, tailoring tone, style and content to the intended audienceAbility to demonstrate executive presence in front of all levels of management and represent the department at cross-functional meetingsEducationRequired: High School Diploma or GED

ExperienceAdvanced-level experience, seasoned and specialized knowledge in:Accounting, Finance, Business, Management Information SystemsData collection and analysisFinancial and business risks and impactsAirline ticketing, cargo, payment and settlements, refunds, customer funds, fraud risk

Licensing/CertificationN/A

Physical AbilitiesAbility to perform work duties from limited space work station/desk/office area for extended periods of timeAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other QualificationsMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to comply with Company attendance standards as described in established guidelinesMust maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust meet confidentiality expectations as to confidential, proprietary, and sensitive Company informationMust have the flexibility to work extended hours, including occasional weekends, and Company holidays

Pay & Benefits:

Competitive market salary from $91,250.00 - $101,400.00per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible

dependents too)

• Southwest will help fund your 401(k) retirement savings with Company

contributions up to 9.3% of your eligible earnings**

• Potential for annual ProfitSharing contribution in the Southwest Retirement

Savings Plan- when Southwest profits, you profit***

• Competitive health insurance for you and your eligible dependents (including

pets)

• Southwest offers health plan coverage options that start from the very first day of

employment. You will have 30 days to select and enroll in your health plan with

coverage retroactively available to your first day of employment.

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

 

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule

and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule

and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
12/30/2024