We are looking for a Sr. Seller Insights Manager to understand key drivers of seller sentiment, and translate insights to business partners in order to influence improvements. As an ideal candidate, you have a deep understanding of traditional market research methods and best practices. You know when it’s important to be pragmatic in designing and executing market research and when creativity is needed. You're also interested in pushing the boundaries of research using agile methods while also pursuing continuous improvement as a means to raise the bar on research practices and build scalable programs and process. You are a passionate researcher with uncanny observational and analytical skills, an impressive ability to collaborate with other teams, and a relentless determination to do what is right for Amazon's customers. You work with minimal direction and move quickly while delivering high-quality outputs. You will work on overlapping projects, so skill in project management is essential.


Key job responsibilities
• Partner with internal partners across Product, Marketing, Strategic Communications, and Community Management to identify the right research opportunities and prioritize research questions based on current knowledge, project goals, and risks.
• Own all aspects of the market research lifecycle (methodology/study design, budgeting, programming, execution, analysis, reporting and communication), including regularly consulting with partners on how to use research effectively to drive business impact.
• Build scalable and nimble market research solutions, and processes
• Connect the “what,” with the “so what,” and “now what” using your own research and other data sources
• Communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
• Drive impact to the business and seller experience, as measured by adoption of research findings.

About the team
The Selling Partner Communities (SPC) organization builds lasting connections with, and helps drive the success of our Selling Partners. We achieve this by: (1) Providing effective channels for multi-directional engagement with Amazon, (2) Fostering an active and helpful community and information exchange among Selling Partners; (3) Understanding Selling Partners’ perceptions of, and being internal advocates to improve, their experience selling on Amazon; (4) Ensuring that public perception mirrors the reality that Amazon’s stores are a great place for Selling Partners to build and maintain a thriving business; and (5) Accelerating and strengthening third-party advocacy and partnerships that benefit Selling Partners.