Sr Service Rep
Lincare
Offering $19.00 - $23.00 per hour
The Sr Service Rep performs equipment set ups, specifically concentrators, durable medical equipment, etc. in a professional, safe, and timely manner. This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other areas where people with respiratory problems are treated.
Complete equipment orientation checklists for new equipment and other necessary paperwork as required for new patient set up
Instruct patient in the safe and proper use of equipment
Make oxygen deliveries (cylinder and concentrator) and equipment checks on a daily route as determined by patient base and routing system
Deliveries may include refilling reservoirs with liquid oxygen from a van mounted tank
Perform minor equipment repairs and preventative maintenance on equipment both in the home and at the center
For equipment repairs requiring other than minor repair work equipment is to be packaged for shipment to the manufacturer or their designee
Responsible for equipment maintenance per schedule recommended by the manufacturer
Maintain company vehicle in clean and orderly manner
Make daily inspections and complete proper paperwork
Maintain established preventative maintenance schedule
Clean rental equipment when returned to the center in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Follow FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing
Follow policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning
Work as on-call service representative evenings and weekends on an as scheduled basis
Frequency is determined by the center size and the number of employees available to share in the responsibility
Must respond in a timely manner and record information on Service Call Report
May serve as a backup to other employees for vacation, illness, and other periods of absenteeism
Overtime may be required
Act as group leader for service representatives
Oversee warehouse operations
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