Description

About Gartner IT: 

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About this Role:

Team is looking for a well-rounded and motivated Servicenow Developer who will be a part of the execution team.

What You’ll Do:

Provide subject matter expertise in design, development and implementation within the ServiceNow Platform to drive continuous improvement

Provide technical guidance to junior developers

Conduct code reviews to ensure code quality based on ServiceNow best practices

Proactively identify issues, troubleshoot issues and provide fixes, work on Support tickets

Help stakeholders adopt to new features of ServiceNow

Maintain knowledge of the latest ServiceNow features

Document processes or Technical Design Documents

Work closely with the stakeholders and the ServiceNow Product owner, ServiceNow Architect and Business Analyst to build solutions

What You’ll Need:

5+ years experience in software development in ServiceNow

Must Have:

Hands-on experience working on ITOM (Discovery, Service Mapping, CMDB, CSDM, Event Management), HRSD, ITSM Pro (Virtual Agent, Predictive Intelligence, Performance Analytics). Worked on at least two projects in these areas.

Possess advanced ServiceNow Technical skills - Business Rules, Script Includes, Client scripts, UI Policies, ACLs, Import Sets, Transform maps, MID Server configuration

Worked on Integrating ServiceNow with other tools.

Experience guiding junior developers

Experience working with Business Analyst and Architect to provide solutions and estimate level of effort

Experience working in Agile methodology

Good communication skills and interpersonal skills

Certifications :Certified Servicenow Administrator, Certified Implementation Specialist in ITOM or HRSD or ITSM / Certified application developer.

Who you are:

Effective time management skills and ability to meet deadlines.Excellent communications skills interacting with technical and business audience’s.Excellent organization, multitasking, and prioritization skillsMust possess a willingness and aptitude to embrace new technologies/ideas and master concepts rapidly.Intellectual curiosity, passion for technology and keeping up with new trends.Delivering project work on-time within budget with high quality

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:85655

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