The Role

As a Senior Backend Engineer on the Vault Customer Engineering team, you will play a critical role in sustaining and enhancing HashiCorp Vault, ensuring it remains a secure, reliable, and performant secrets management solution. You will own and drive complex technical solutions, lead investigations into critical customer issues, and collaborate cross-functionally to improve Vault’s core capabilities.

With 6+ years of experience in backend development, distributed systems, and cloud security, you will design, implement, and optimize solutions that improve operability, scalability, and maintainability. You will serve as a technical mentor for other engineers and contribute directly to the evolution of Vault by addressing high-impact customer and partner concerns.

Key Responsibilities:

Lead investigations into complex customer-reported issues, identifying root causes and driving long-term solutions. Architect and develop improvements to Vault’s core functionality, ensuring high performance, security, and reliability. Work closely with cross-functional teams, including product, security, and support teams, to prioritize and resolve customer-impacting issues. Enhance debugging, monitoring, and observability tools, making Vault more maintainable and scalable. Optimize Vault’s performance and reliability by addressing bottlenecks, improving system architecture, and strengthening security. Mentor and guide engineers, conducting code reviews, sharing best practices, and fostering a culture of technical excellence. Engage with the Vault open-source community, contributing to discussions, resolving key issues, and driving external collaboration. Stay ahead of industry trends in security and secrets management, helping shape Vault’s future roadmap.

 

This role is ideal for a senior engineer passionate about distributed systems, cloud security, and debugging complex technical challenges while making high-impact contributions to a widely used secrets management platform.

What you’ll do (responsibilities)

We’re looking for Senior Engineers with a deep backend focus to join our team. In this role, you can expect to:

Design, prototype and implement features and tools while ensuring stability and usability Collaborate closely with Product Design and Product Management partners, as well as engineers on your team and others Act as a subject matter expert on quality development with an emphasis on Golang development Lead and execute large-scale projects, ensuring the reliable delivery of key features from design through full implementation and troubleshooting. Drive end-to-end project lifecycle, including architecture design, implementation, and issue resolution, with a focus on quality and efficiency. Evaluate project tradeoffs and propose solutions, proactively removing blockers and keeping stakeholders informed on progress, issues, and milestones. Collaborate with internal teams, customers, and external stakeholders to design solutions that align with requirements and customer needs. Advocate for strategic technical roadmap initiatives that enhance the system’s overall effectiveness across teams and the organization. Debug and resolve complex issues to improve the quality and stability of products or solutions Review and assess code for quality, design patterns, and optimization opportunities, ensuring best practices are followed Mentor and guide software engineers, sharing technical knowledge and promoting best practices in development processes Facilitate collaborative team activities, such as code pairing and group troubleshooting, to foster a productive and cohesive team environment Support reliable production environments, including participating in an oncall rotation Strive for quality through maintainable code and comprehensive testing from development to deployment

What you’ll need (basic qualifications)

You have at least 6+ years of experience as an engineer You have professional experience developing with modern programming languages and frameworks, and are interested in working in Golang and Ruby specifically You have experience working with distributed systems, particularly on a cloud provider such as AWS, Azure or GCP, with a focus on scalability, resilience and security. Emerging ability to direct work and influence others, with a strategic approach to problem-solving and decision-making in a collaborative environment Demonstrated business acumen and customer focus, with a readiness for change and adaptability in dynamic situations Cloud-native mindset and so lid understanding of DevOps principles in a cloud environment Familiarity with cloud monitoring tools to implement robust observability practices that prioritize metrics, logging and tracing for high reliability and performance. Intentional focus on stakeholder management and effective communication, fostering trust and relationship-building across diverse teams Integrated skills in critical thinking and data-driven analysis, promoting a growth mindset and continuous improvement to support high-quality outcomes

What's nice to have (preferred qualifications)

You have experience using HashiCorp products (Terraform, Packer, Waypoint, Nomad, Vault, Boundary, Consul).

You have prior experience working in cloud platform engineering teams. #LI-Hybrid #LISG1

 

“HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement.”