What Learning Delivery contributes to Cardinal Health

Learning Delivery is responsible for delivering learning to multiple geographies and/or business segments, including new hire onboarding and continuous learning experiences. This includes instructor-led and virtual instructor-led training, evaluating courses, administering processes, coordinating training schedules, and conducting course evaluations to align business objectives with learning needs and strategies.

Demonstrates expertise in adult learning theories and best practicesCollaborates with business leaders and learning business partners to identify development needs and offers solutionsDemonstrates knowledge and effective use of presentation/facilitation tools, techniques, materials, etc.Possesses knowledge of and experience in using training system technologies and classroom toolsEfficiently applies classroom management/facilitation techniques to various classroom situationsProvides feedback on course design and content to Instructional Design & Development (IDD) teamProvides feedback to class participants and business leaders

Qualifications

Bachelor’s degree in related field, preferred2+ years of relevant experience in customer service or call center industries is required.Experience in the healthcare, medical, or pharmaceutical business segment is an advantageExperience in facilitating training in both virtual and in-person settingsStrong communication, engagement, and facilitation skillsKnowledge of using Microsoft Office applications to create and display reports and dashboardsWilling to work on hybrid set-up and during US business hoursInternal candidates are required to have worked in a B4, or P1 role for at least one year before being considered for this position

What is expected of you and others at this level

Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasksWorks on projects of moderate scope and complexityIdentifies possible solutions to a variety of technical problems and takes actions to resolveApplies judgment within defined parametersReceives general guidance may receive more detailed instruction on new projectsWork reviewed for sound reasoning and accuracy

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here