Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job Summary:

We are seeking a highly skilled and experienced Senior Staff Business Analyst to support our Commercial business teams with their IT projects. The successful candidate will have a significant impact in analyzing business needs, finding opportunities for improvement, and implementing IT solutions to improve commercial operations. This role requires a deep understanding of both business processes and IT systems, excellent analytical skills, and the ability to work optimally with teams from different functions.

Key Responsibilities:

Business Analysis:

Conduct detailed analysis of business processes and requirements within the Commercial IT domain.Identify gaps, inefficiencies, and opportunities for improvement.Develop detailed business requirements, functional specifications, and process maps.

Solution Development:

Collaborate with IT and business collaborators to craft and implement IT solutions.Ensure solutions align with business objectives and deliver value.Provide recommendations for system improvements and process optimizations.

Project Management:

Lead and manage projects from initiation to completion, ensuring timely delivery within scope and budget.Develop project plans, timelines, and achievements.Coordinate with cross-functional teams to ensure project success.

Data Analysis and Reporting:

Perform data analysis to support business decision-making.Generate and present reports on business performance, trends, and forecasts.Provide actionable insights based on data analysis.

Collaborator Engagement:

Act as a liaison between Commercial IT and other business units.Facilitate communication and collaboration among collaborators.Conduct regular meetings and presentations to update collaborators on project progress and outcomes.

Process Improvement:

Drive continuous improvement initiatives within the Commercial IT department.Implement standard methodologies and innovative solutions to improve efficiency and effectiveness.Monitor and measure the impact of process improvements.

Training and Support:

Provide training and support to new team members on new systems and processes.Develop user guides, training materials, and documentation.Ensure smooth adoption and utilization of IT solutions.

Qualifications:

Bachelor’s degree in Business Administration, Information Technology, or a related field, or equivalent experience.Proven experience as a Business Analyst, with at least 5-7 years in a senior or lead role.Experience with IT solutions such as ERP, CRM, and data analytics tools.Familiarity with Agile and Scrum methodologies.Strong understanding of commercial processes and IT systems.Excellent analytical, problem-solving, and decision-making skills.Proficiency in business analysis tools and techniques.Strong project management skills and experience with project management methodologies.Outstanding communication and interpersonal skills.Ability to manage multiple projects and meet deadlines.