Description We are working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, this is your opportunity. Come join the Amazon Mechatronics & Sustainable Packaging (MSP) Innovation Team! Amazon's MSP team is look for a proven technology leader to support the development and scaling of advanced automation technologies at Amazon. The Technical Program Manager team manages New Product Introduction (NPI) of highly automated systems in Amazon's fulfillment network. This position requires the ability to innovate and deliver high-impact, complex, technical programs. What is the impact you can expect to enjoy: Work on programs to drive innovation & sustainability in Amazon's fulfillment network through cutting edge automation technologies. Help Amazon achieve efficiencies by designing simple and scalable solutions to complex problems. Work with leaders across Amazon Operations, Automation & Sustainability teams to deliver transformative change. Key job responsibilities Accountable for the overall strategy of a large, high impact program from concept to delivery. Work closely with stakeholders & customers to achieve the org strategy. Align technical development with product vision, business objectives, ensuring execution of the product roadmap Collaborate with various stakeholders, including operations, engineering, and development teams, to deliver critical solutions. Provide prioritization and conflict resolution for the program. Responsible for managing the product development process - including defining project timelines, milestones, and tracking progress. Work with Product to define key performance indicators (KPIs), test criteria, and use data and analytics to measure the success of the product. Understand the architecture of the systems you work with (e.g., hardware, controls, network, workflows, APIs, runtime characteristics, design limitations, and maintenance requirements). You influence team technical priorities and business strategy through data-driven contributions. Be a technical problem solver on the team, articulating program goals, desired outcomes, risks/issues, mitigation planning and at times implementing innovative solutions to project roadblocks. Simplify. By applying project management best practices, you increase the productivity and effectiveness of the teams you work with. Mentor and support development of junior team members About the team The MSP team drives future innovation across all aspects of Customer Fulfillment and Packaging, from advancement of new materials to development of automation utilizing deep analytics and machine learning to determine the smartest, most efficient way to process & deliver customer orders. We drive global partnerships with key stakeholders such as Operations, Supply Chain, Transportation, World-Wide (WW) Design, etc. to ensure we deliver robust products that effectively integrate into the Amazon Fulfillment network. Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.